INFORMATION SYSTEMS ANALYST I / EMERGENCY APPOINTMENTS HOMELESSNESS

About the role

The Department of Mental Health is seeking qualified candidates to fill emergency Information Systems Analyst I vacancies related to the homelessness crisis. Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment.

Responsibilities

• Assists in eliciting and documenting user requirements for new systems and system enhancements.
• Documents functional and technical requirements following established procedures.
• Completes change management documentation and coordinates approvals under the guidance of a higher level information systems analyst.
• Participates in user interviews, performs workflow analysis, and assists in defining project scope and objectives.
• Aids in the research of commercial software to identify products that might meet departmental requirements; helps analyze and document products' ability to meet user, functional, and technical requirements.
• Evaluates impact of solution alternatives, performs cost/benefit analysis, analyzes constraints, and assesses risk to support go/no go and build/buy decision-making.
• Develops systems design documents, such as feasibility studies, for new applications and/or enhancements.
• Prepares detailed specifications, addressing scope and boundaries of the system, data requirements, algorithms, user functions, forms and reports, workflow, interfaces, security, audit trails, and business continuity requirements.
• Develops and maintains project plans; assists in coordinating project reporting.
• Develops and prepares test scenarios; under guidance, prepares user acceptance test documentation and collaborates with system users to conduct user acceptance testing.
• Maintains and supports existing applications in accordance with systems development methodology.
• Prepares technical systems documentation, user manuals and on-line help.
• Monitors systems compliance with established IT policies, procedures, guidelines, plans and standards.
• Assists in the analysis and resolution of application problems.
• May install software in support of business applications.
• May assist in the preparation of hardware and software specifications for procurement.
• May assist in the monitoring of contractor performance.

Requirements

• Training and Experience: Graduation from an accredited college or university with a bachelor's degree in Computer Science, Information Systems, or a closely related field -OR- One (1) year of recent experience in information systems analysis and design in a centralized information technology organization.
• Licenses: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

Physical Class

This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.

Special Requirement

You MUST meet the above requirement(s) in order to be appointed to fill any vacancies related to this recruitment. You MUST meet the above requirement(s) in order to be appointed to fill any vacancies related to this recruitment. In order to receive credit for any type of college or university degree, such as a Bachelor's Degree or higher, you must attach a legible copy of the Official Diploma, Official Transcript(s), or Official Letter from the accredited institution, which shows the area of specialization and the date the degree was awarded, with Registrar's signature and school seal, to the application or within seven (7) calendar days from application submission to exams@dmh.lacounty.gov. The document should show the date the degree was conferred and be in English; if it is in a foreign language, it must be translated and evaluated for equivalency to U.S. standards. For more information on our standards for educational documents, please visit: https://file.lacounty.gov/SDSInter/dhr/070812_PPG123.pdf and https://file.lacounty.gov/SDSInter/dhr/205105_PPG_123_ACE_Resource_Guide.pdf. Accredited institutions are those listed in the publications of regional, national, or international accrediting agencies, which are accepted by the Department of Human Resources (DHR). Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. Also acceptable, if appropriate, are degrees that have been evaluated and deemed to be equivalent to degrees from United States accredited institutions by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services (NACES) or the Association of International Credential Evaluators, Inc. (AICE).