Information Technology Officer

About the role

Provides computer support for Bank OZK employees.

Responsibilities

• Provides PC support, software and hardware support for all divisions.
• Provides local network administration.
• Conducts hardware/software installation and configuration.
• Provides support in preparing new branches for opening.
• Maintains inventory and orders necessary supplies as needed and approved.
• Regularly exercises discretion and judgment in the performance of essential job functions.
• Maintains effective communication with other internal IT teams.
• Maintains good punctuality and attendance to work.
• Follows Bank policy, procedures and guidelines.

Knowledge, Skills & Abilities

• Knowledge of hardware and software installation, testing and operation.
• Knowledge of application of computer software.
• Knowledge of local area networks and fundamental concepts.
• Ability to communicate technical concepts effectively to a technical or non-technical audience.
• Ability to maintain attention to detail.
• Ability to work without close supervision.
• Ability to manage multiple tasks with exacting deadlines in a fast-paced environment.
• Ability to demonstrate effective organization, critical thinking, analytical and problem-solving skills.
• Skill in using computer and Microsoft Office, including Outlook, Word, Excel, and PowerPoint.
• Ability to demonstrate effective time management skills.
• Ability to work extended hours.
• Ability to demonstrate effective customer service skills.

Requirements

• High school diploma or equivalent required.
• Bachelor’s degree in Information Systems, MIS, Business Administration or equivalent field preferred.
• Minimum three (3) years’ experience in Information Systems required.
• Valid driver’s license and good driving record.

Job Expectations

Operate customary equipment and technology used in a business environment, with or without accommodation.