Information Technology & Media Support Specialist (Pipeline)

About the role

Lucayan Technology Solutions LLC is seeking an IT & Media Support Specialist to support the Security Force Assistance & Stability Integration Directorate (SFASID) at Carlisle Barracks, PA.

Responsibilities

• Manage SFASID’s website, SharePoint portal, Army 365 systems, and social media platforms
• Publish and distribute media products through DVIDS (audio, video, podcasts, imagery)
• Maintain knowledge repositories, lessons learned databases, and digital publications
• Provide IT, audio/visual, and event support for conferences and live simulcasts
• Configure and troubleshoot smart boards and AV systems across the facility
• Build SOPs and quick-reference guides for recurring technical issues
• Monitor RFIs and ISRs and recommend FAQ updates

Qualifications

• U.S. Citizenship required
• High School Diploma or equivalent (Bachelor’s degree in IT, Communications, or related field preferred)
• Active Secret clearance strongly preferred (not contractually required, but operationally advantageous)
• 2+ years of experience in IT support, web content management, or knowledge management
• Favorable NACI required for CAC and DoD network access
• DoD 8570.01-M IA/IT certification required within 6 months of appointment
• Skilled in Microsoft Office 365 (SharePoint, Teams, Power Automate, Power Pages)
• Ability to manage multimedia integration (video, audio, graphics) for digital web products
• Strong organizational, communication, and collaboration skills

Qualifications

• Favorable NACI required for CAC and DoD network access
• DoD 8570.01-M IA/IT certification required within 6 months of appointment
• Skilled in Microsoft Office 365 (SharePoint, Teams, Power Automate, Power Pages)
• Ability to manage multimedia integration (video, audio, graphics) for digital web products
• Strong organizational, communication, and collaboration skills

Status

This posting is intended to establish a pool of qualified candidates for future openings supporting ongoing operations. Positions may become available based on staffing needs, operational requirements, or workforce changes. Qualified applicants may be contacted as opportunities arise.

Work Environment

• Duty Station: Carlisle Barracks, PA (onsite required).
• Schedule: Monday–Friday, 0800–1700, excluding U.S. Federal holidays.
• Environment: Professional military-academic setting, working with Army staff, interagency, international, and academic partners.

Talent Pool

Be first in line for upcoming openings aligned with your experience and career goals. Stay connected with Lucayan’s recruiting team for priority consideration. Join a mission-focused environment where your expertise makes a tangible impact.