Information Technology Manager, Software

How You'll Help Us Keep Climbing

At Delta Air Lines, connection is at the heart of everything we do and guides our every action. We strive to welcome and care for all our customers during their travels with us and aim to deliver an elevated experience. Delta is investing in and growing our capabilities across our IT global technology hubs, to continually improve the end-to-end travel experience for our customers and enable our 90,000 Delta people who serve them. Join us on our transformation journey in becoming a world-class IT organization at the world's best airline!

Key Responsibilities

• Lead, mentor, and manage a team of software engineers.
• Oversee the design, development, and deployment of software applications.
• Collaborate with cross-functional teams to define project requirements and deliverables.
• Ensure the implementation of best practices in software development and coding standards.
• Conduct regular performance reviews and provide constructive feedback.
• Manage project timelines, budgets, and resources effectively.
• Stay updated with the latest industry trends and technologies such as Agentic AI solutions.

What You Need To Succeed

• 10+ years of hands-on professional experience in information technology, preferrable managing development teams.
• Strong knowledge of software development methodologies (e.g., Agile, Scrum).
• Proficiency in programming languages such as Java, C++, Python, or similar.
• Experience with AWS Cloud computing platform.
• Familiarity with generative AI concepts (e.g., LLMs, prompt engineering, RAG architectures) and their practical enterprise applications.
• Familiarity with DevOps practices and tools.
• Experience with microservices architecture and containerization (e.g., Docker, Kubernetes).
• Proven track record of successfully managing and delivering complex software projects.
• Candidate must be solutions oriented using rigorous logic and methods to solve difficult problems with effective solutions, probing all sources for answers.
• The candidate must have excellent written and verbal skills with the ability to communicate effectively with all levels of employees and management.
• Self-learner with the ability to pick up new technologies and provide tangible results
• Highly adaptable, a driver of change, and capable of quickly rallying teams / peer groups
• Personal Accountability: We operate a highly mission critical technology environment which means we need to act proactively and accept responsibility for the overall outcome.
• Systems Thinking: Know our business which lets us understand interdependencies and bring a systems thinking of the overall Delta environment to decisions we make.
• Excellent Judgement: As technology providers we are constantly having to balance the risk to the operation with the need for agility; this requires excellent judgement from everyone in the design, engineering and change management processes.
• Execute with a Sense of Urgency
• Consistently prioritizes safety and security of self, others, and personal data.
• Embraces diverse people, thinking, and styles.
• Possesses a high school diploma, GED, or high school equivalency.
• Is at least 18 years of age and has authorization to work in the United States.

What Will Give You a Competitive Edge

• Bachelors Degree in Computer Science, Information Systems or related technical field is preferred.
• Experience working in an airline technology environment is preferred.

Benefits And Perks

• Competitive salary, industry-leading profit sharing program, and performance incentives
• 401(k) with generous company contributions up to 9%
• New hires are eligible for up to 2-weeks of vacation.
• This is earned for use in the following vacation year (April 1 – March 31)
• In addition to vacation, new hires are eligible for up to 56 hours of paid personal time within a 12-month period
• 10 paid holidays per calendar year
• Birthing parents are eligible for 12-weeks of paid maternity/parental leave
• New hires are eligible for up to 2-weeks of paid parental leave
• Comprehensive health benefits including medical, dental, vision, short/long term disability and life insurance benefits
• Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages
• Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health
• Diverse and inclusive workplace culture
• Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies
• Recognition rewards and awards through the platform Unstoppable Together
• Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare