Information Technology Lead

Key Responsibilities

• Ad Hoc Support: Reach and work from any Noble location efficiently.
• Help Desk Administration: Assist in responding to and resolving support tickets related to Audio Visual, laptops (Windows / Mac), Chromebooks, and business mobile devices.
• Assist the team in assessing hardware/software issues impacting all of Noble, whether proprietary or third-party.
• Provide support to staff and students at 18+ Noble schools with a service mentality.
• Respond to technology issues outside of normal business hours and staff occasional weekend and evening projects.

Candidate Qualifications

• Technical Skills: Knowledge of operating systems (Windows, Android, ChromeOS, MacOS & IOS), Microsoft 365 Administration, Google Administration, and Help Desk management tools.
• Ideal Traits: Embodies Noble Core Values of Diversity, Equity, and Inclusion, Results, Follow-through, Respect, Self-awareness and Humility, and Anti-Racism Commitment; high level of customer service excellence; willingness to push boundaries and seek new ideas.
• Education and Experience: Completion of an Associate’s degree or higher in a relevant technology field or equivalent work experience preferred.

Compensation

We strive to be the best place to work, and our employee benefits are thoughtfully designed to support this ambition. Compensation for this position falls between $50,000 and $55,000 per year, which represents the average for staff in this role. Factors such as years of experience and skill sets may impact placement within, or outside, this range.

Statement of Non Discrimination

Noble is proud to be an equal opportunity employer, making all employment decisions, including recruiting, hiring, training, and promoting, without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic or classification protected by law.