Information Technology Lead

LineVision is a grid-enhancing technology company that helps electric utilities deliver affordable, reliable power and support the electrification of the global economy. Its grid intelligence platform provides network-wide grid intelligence and dynamic line ratings using optical sensors and advanced environmental modeling. These solutions enable safer, more reliable grid operations and improved utilization of existing infrastructure. LineVision serves a global customer base that includes eight of the ten largest U.S. utilities.

About the role

Step into a pivotal IT Leadership role at a fast-growing grid intelligence company. You will own the security, reliability, and overall employee experience that keeps LineVision moving forward. You'll ensure seamless internal productivity while maintaining the operational rigor expected by our customers in the critical energy infrastructure sector. Reporting to the VP of Security, IT, and Quality, you will be granted broad autonomy to lead IT service delivery, systems administration, and IT compliance execution.

Responsibilities

• Manage a small team including an IT Analyst and an IT Coop, as required. Set goals, conduct performance reviews, provide coaching and mentorship.
• Oversee the helpdesk and IT support services with Jira Service Management. Ensure employee requests, onboarding, offboarding, and role transfers are handled seamlessly and within SLA.
• Build and maintain workflow automation for the employee account lifecycle.
• Own Dell and Apple hardware procurement, provisioning, and asset tracking across in-office and remote environments.
• Administer and maintain core applications: MDM, identity, Google Workspace, password management, collaboration and work management tools, and enterprise AI.
• Perform Access Rights Reviews and security awareness training administration.
• Serve on the on-call rotation for security event escalations from our MSSP, and ensure agent deployment/health across the fleet.
• Manage vendor relationships for IT-owned tools and services, including contract renewals and procurement recommendations.

Qualifications

• Experience with Google Workspace, Claude Enterprise, Slack, Atlassian, Okta, 1Password, and Workspace One.
• Experience executing IT controls essential to ISO 27001 and SOC 2 Type II audits.

Schedule

This is a full-time, hybrid role based in Boston, MA, with flexibility for partial work from home.