Information Technology (IT) Specialist

Responsibilities

• Escalate service tickets using Remedy and/or ServiceNow ticketing systems.
• Maintain patch logs for all equipment patched to network devices.
• Utilize Microsoft Active Directory and IAO express for user account management.
• Configure and installed Cisco Webex Conferencing Systems and VoIP.
• Use LINUX command line commands to update and configure System configuration.
• Implement corrective measures for Information Assurance (IA) incidents to fortify system security.
• Manage the accreditation process for Classified Processing Areas/TEMPEST.
• Build/maintain ATOs for Windows/Linux systems.
• Provide Tiers I and II Help Desk support to troubleshoot and resolve network connectivity issues reported about hardware, mobile devices, software and account management.
• Trace, replace or install fiber as well as replace hardware to solve issues at the workstation.

Requirements

• 3-5 years of recent/relevant IT/IA experience.
• CompTIA A+ certification.
• CompTIA Sec+ and Linux+ certifications (preferred).

Qualifications

Must have an active TS/SCI clearance.

Skills

• IT/IA experience.
• CompTIA A+, Sec+, and Linux+ certifications.

Benefits

• Medical/Dental/Vision Insurance.
• FSA Medical & FSA Dependent Care.
• Pre-tax 401(k) & ROTH 401(k) plans.
• Profit Sharing Plan.
• Life & Accidental Death Insurance.
• Short Term/Long Term Disability.
• Tuition Reimbursement.
• Job-related Course Reimbursement.
• Holiday Pay.
• Paid Time-Off.