INFORMATION SYSTEMS SPECIALIST II
Position is located onsite in Birmingham, Alabama with no option for hybrid/remote work schedule.
About the role
Responsible for the development, design, installation, and maintenance of a department’s networked computers. Serves as the sole systems or network administrator, managing the technical aspects of the system/network. Provides advanced technical support and systems administration services for departmental computing environments, including installation, configuration, maintenance, troubleshooting, and support of servers, workstations, storage systems, software applications, and peripheral devices.
The incumbent acts as a primary technical resource for faculty, researchers, staff, and students, assisting in maintaining reliable, secure, and efficient technology services that support the academic and research missions of the department. May supervise other technical support personnel, such as Computer Technicians and Information System Specialists, performing routine maintenance, repair, troubleshooting, or PC/Network operations duties.
Responsibilities
- Develop, design, install, and maintain departmental networked computers.
- Serve as the sole systems or network administrator, managing technical aspects of the system/network.
- Provide user support by troubleshooting PC and network problems.
- Act as a liaison with personnel who operate the University Backbone Network.
- Install, configure, maintain, troubleshoot, and support servers, workstations, storage systems, software applications, and peripheral devices.
- Serve as a primary technical resource for faculty, researchers, staff, and students.
- Maintain reliable, secure, and efficient technology services supporting academic and research missions.
- Supervise technical support personnel performing routine maintenance, repair, troubleshooting, or PC/Network operations.
Requirements
- Bachelor's degree in Computer Science, Information Technology, or a related field and three (3) years of related experience required.
- Work experience may substitute for education requirement.
Preferred Qualifications
- Work experience providing IT support for a large department or organization.
Pay
Salary Range: $47,665 - $77,455