Information Systems-Provider Application Educator-(FT)
Madisonhealth · Rexburg, ID · 1 wk ago
EducationFull-time
About the role
The Provider Applications Educator works under the direction of the Clinical Systems Supervisor / Senior Analyst, and is primarily responsible for training medical staff on the use of clinical systems. This role ensures that medical staff providers are confident and proficient in navigating the EHR through training, consistent rounding with the providers, and follow-up.Responsibilities
- Train medical staff on the use of clinical systems.
- Ensure medical staff providers are confident and proficient in navigating the EHR.
- Facilitate provider and student onboarding by working occasional early mornings or late afternoons/evenings as needed.
- Provide technical support and troubleshooting assistance as needed.
Requirements
- Analytical, customer service, and communication skills (including phone and email etiquette).
- Advanced computer skills, including the ability to use Microsoft Office and Excel, and the ability to troubleshoot computer applications that may be unfamiliar.
- Ability to learn quickly and adapt to a changing environment.
- High level of integrity and confidentiality.
- Ability to explain technical information to non-technical users in a clear, supportive manner.
- Ability to adapt training style to meet the needs of different learners.
Qualifications
- 2-4 years office management and/or project management experience; other applicable experience will be considered.
- 1 year of acute hospital experience or ambulatory clinic experience, preferred.
- Experience with working with nurses, medical providers, and physicians, preferred.
Skills
- Analytical, customer service, and communication skills.
- Advanced computer skills, including Microsoft Office and Excel.
- Ability to troubleshoot computer applications.
- Ability to learn quickly and adapt to a changing environment.
- High level of integrity and confidentiality.
- Ability to explain technical information to non-technical users.
- Ability to adapt training style to meet the needs of different learners.
Benefits & Work-Life
- We offer comprehensive benefits and work-life programs to secure your future and balance your daily needs.
- Retirement - 457(b)
- Hospital Pension Plan - 401(a)
- Health Benefits - Health Insurance, Dental and Vision Insurance, Flexible Spending Account, Life Insurance, Supplemental Plans, 340B Pharmacy Program, Madisonhealth Services Discount
- Paid Time Off - Regular Part Time - 3.69 hrs per pay period, Full Time - 6.77 hrs per pay period, Long Term Sick - percentage of hrs worked
- Work-Life Balance - Employee Assistance Program offers personal counseling, life management services, senior care management, child care referral services, lifestyle coaching, health and wellness resources, legal & financial services, support tools for managers, onsite and virtual trainings, critical incident stress management services.