Information Release Coordinator, Health Information Management

Position Summary

Will act as the primary contact and processor of Release of Health Information to the public, attorneys, insurance carriers, law enforcement, Medicare, oversight agencies and the Social Security Administration. Will fulfill release requests in accordance with all guidelines, Covenant Health policies, State law and Federal HIPAA regulations governing this process. Serve as an additional HIPAA resource by answering questions, mentoring and educating.

Responsibilities

• Serves as initial contact between ancillary departments and HIM/Privacy officer in identifying and troubleshooting Release of Information issues and questions.
• Maintains confidentiality on all patient health information.
• Serves as primary trainer for HIPAA for HIM associates.
• Affirm subpoenas and court orders upon receipt and respond appropriately and timely.
• Compares billing data with outgoing charts to assure that all elements of Medicare Additional Documentation Requests (ADR’s), CERTS and PRO requests have been met and documents reach CMS contractors timely.
• Processes invoices for copying charges in a timely manner.
• Handles cash and checks and does reconciliations of transactions.
• Affirms supply needs and places orders for same.
• Maintains and updates applicable databases, tracks all release of information, produces reports of same.
• Monitors and trends revenue and expenses and assists in projecting future revenue estimates.
• Plays an integral role in strategic planning and in budgeting for the ROI service.
• Performs other related duties as assigned.

Qualifications

• Minimum Education: None specified; will accept any combination of formal education and/or prior work experience sufficient to demonstrate possession of the knowledge, skill and ability needed to perform the essential tasks of the job, typically such as would be equivalent to a high school diploma or GED.
• Preference may be given to individuals possessing an Associate’s degree in a directly-related field from an accredited college or university.
• Minimum Experience: Some college inclusive of HIPAA courses or a minimum of five (5) years experience in the release of information role.
• Must be able to type 25 net words per minute.
• Must possess a desire to provide excellent customer service and have strong interpersonal skills.
• Maintains thorough knowledge of Covenant Health HIPAA policies as well as all State and Federal guidelines regulating release of personal health information.
• Must possess good decision-making skills and be able to work independently.
• Must be detail oriented and highly organized.
• Licensure Requirement: Registered Health Information Technician preferred.