Information & Referral Specialist

About the role

OCES is growing and expanding to 11 more towns on the south shore, including Quincy, Braintree, Weymouth, etc. OCES supports older adults and individuals with disabilities by providing vital information and coordination of services. Our mission is to support the independence and dignity of older adults and individuals with disabilities through essential information and services.

Responsibilities

• Assess the health and functional status of members
• Develop community-based care plans and related service packages
• Participate in the development of a member's Individual Care Plan (ICP)
• Arrange, coordinate, and monitor the provision of appropriate services
• Participate in the determination of a member's need for institutional and community long-term care services

Requirements

• Your passion for helping others and desire to make a difference
• Bachelor's degree in social work or related field highly preferred; current licensure if appropriate
• Minimum of two years' professional experience in the care of people 65 and older
• Current Social Work license (LSW) or higher preferred
• Working knowledge of social, emotional, and physical processes of aging
• Ability to obtain information of a personal nature through interviews
• Ability to gain and hold the confidence of clients and their families
• Draw appropriate conclusions and make recommendations
• Knowledge and skill necessary to work successfully within an interdisciplinary team
• Excellent written and verbal skills
• Excellent computer skills
• Proficient with Microsoft Office Suite or related software

Qualifications

• Passion for helping others and making a difference
• Bachelor's degree in social work or related field
• Two years of professional experience in the care of people 65 and older
• Current Social Work license (LSW) or higher
• Knowledge of social, emotional, and physical processes of aging
• Ability to obtain personal information through interviews
• Ability to build trust with clients and their families
• Strong analytical and recommendation-making skills
• Proficiency in written and verbal communication
• Expertise with Microsoft Office Suite or similar software

Skills

• Passion for helping others
• Strong interpersonal skills
• Ability to assess health and functional status
• Experience in developing care plans
• Knowledge of social, emotional, and physical processes of aging
• Ability to communicate effectively with clients and families
• Proficiency in Microsoft Office Suite or similar software

Benefits

• Great work/life balance: 35-hour work week with some flexibility; standard M-F workweek; hybrid work environment (home, office, and home visits)
• Exceptional benefits: generous paid time off policies; company-paid LTD and life insurances; 401K plan