Information Desk Specialist

About the role

As our Information Desk Specialist, you will help patients, visitors, and staff navigate the medical facility so they can receive timely, accurate assistance and a seamless experience. Every day you will act as the primary point of contact at the Patient Services Desk, managing communications and facility navigation. You will be expected to facilitate check-ins, resolve inquiries, and coordinate logistics under the guidance of the Safety and Emergency Manager. To be successful in this role, you must possess exceptional interpersonal skills, the ability to remain calm in emergency situations, and a strong understanding of HIPAA compliance and privacy regulations.

Since 1885, CHI St. Alexius Health has been dedicated to leading health care in this region by enriching the lives of patients through the highest quality of care. We seek to continue our tradition of success and innovation with individuals dedicated to delivering the highest level of expertise and quality. Together we can continue to grow and support the legacy of CHI St. Alexius Health for many years to come. CHI St. Alexius Health is a regional health network with a tertiary hospital in Bismarck, the system also consists of critical access hospitals (CAHs) in Carrington, Dickinson, Devils Lake, Garrison, Turtle Lake, Washburn and Williston and numerous clinics and outpatient services. CHI St. Alexius Health manages four CAHs in North Dakota - Elgin, Linton, and Wishek, as well as Mobridge Regional Medical Center in Mobridge, S.D. CHI St. Alexius Health offers a comprehensive line of inpatient and outpatient medical services, including: