Industry Advisor - Customer Data Strategy
Tata Consultancy Services · Chicago, IL · 4 wk ago
OTHR$153k–$207k/yrFull-time
About the role
We are seeking a senior Customer Data Strategist to incubate and scale a new retail focused consulting offering anchored in customer data Strategy, Loyalty, and personalization. This role will be responsible for shaping the end to end value proposition—spanning customer data strategy, identity resolution, CDP/MarTech ecosystems, and AI led activation—while translating it into measurable business outcomes for US retailers.
Responsibilities
- Open and anchor at least two strategic retail accounts, acting as a trusted advisor to C suite stakeholders across Marketing, Digital, and Commerce.
- Build and lead a high performing delivery team, establishing repeatable assets, methodologies, and best practices to enable scalable delivery and sustained growth.
- Take offerings from concept to revenue by leveraging strong consulting DNA, deep retail domain expertise, and a proven ability to shape and deliver on the end-to-end value proposition.
Qualifications
- Strong Experience in Retail – having worked with industry leading Retailers in US
- Business understanding of Customer Data Strategy, Loyalty and Personalization and how that impacts the Retail Business
- Strong understanding of the technology tools and platforms in this space
Qualifications
- BACHELOR OF COMPUTER SCIENCE
Pay
$153,300 - $207,400 a year