Industrial Engineer

About the Role

The Industrial Engineer within our Materials Management team will support the Stations, Facilities & Structures division through the design and optimization of materials management processes, with a strong emphasis on equipment asset management. This role involves developing efficient workflows, planning methods, and control systems to improve how materials, tools, and critical equipment assets are tracked, maintained, and utilized. The Industrial Engineer will enhance inventory accuracy, standardize asset controls across trade shops, and support planning for equipment investments and procurements by analyzing operational needs, assessing lifecycle data, and informing long-term asset and material strategies. This work promotes equipment readiness, transparent lifecycle management, and alignment of procurement and capital planning decisions with operational priorities.

Responsibilities

• Oversee the operation and maintenance of key equipment in manufacturing facilities, ensuring their condition meets safety standards and that preventative maintenance contracts are managed effectively.
• Develop and/or prepare technical specifications for maintenance contracts.
• Analyze equipment lifecycle data to inform planning for capital investments, replacements, and procurement needs.
• Work closely with operators, technicians, and maintenance personnel to optimize workflows, eliminate bottlenecks, and improve overall efficiency.
• Support asset and inventory management activities, including establishing baseline inventories, validating asset tagging standards, tracking warranties, and ensuring accurate documentation across trade shops.
• Develop and maintain control systems that strengthen material accuracy, traceability, and compliance with departmental standards.
• Evaluate material-related controls, identify gaps, and propose corrective actions to improve consistency and accountability across facilities.
• Map key business processes and identify areas of improvement, simplification, and cost reduction.
• Provide data analysis to support decision-making.
• Coordinate with leadership to capture operational requirements and integrate them into inventory, maintenance, and asset-planning processes.
• Coordinate with leadership to document end-to-end processes and draft related Standard Operating Procedures.
• Uphold the rights and interests of the MBTA while building and maintaining effective relationships with employees and co-workers.
• Perform all other duties and projects that may be assigned.
• Respond to each inquiry, whether from a customer, vendor, or co-worker, in a courteous and professional manner consistent with the Authority’s customer service quality standard.
• Establish and maintain sound union/management relations while upholding the rights and interests of management and adhering to collective bargaining agreements.
• Drive a company or personal vehicle to visit work sites and to assist at emergencies, service disruptions, and/or other events as needed.
• Respond, directly or through others, and/or report to work for emergencies, extreme weather conditions, or any other abnormal conditions that impair service or the safety of service, twenty-four (24) hours per day, seven (7) days per week.

Requirements

• Bachelor’s degree in Industrial, Mechanical, Electrical, or Civil Engineering from an accredited Engineering Program.
• Three (3) years of industrial engineering experience.
• Effective organizational, analytical, time management, and multi-tasking skills.
• Proficiency with MS Office Suite.
• Experience with planning, operations, engineering, and/or project management.
• Experience with tools that support planning, such as asset and database management, visualization software, graphic design, simulation tools such as ARENA, and interest in software tools relevant to light manufacturing and operations, such as AUTOCAD, TULIP, and others.
• Strong analytical skills with an ability to translate raw data into compelling insights.
• Highly organized, motivated, and have excellent attention to detail.
• Demonstrated ability to communicate and present effectively to a diverse group of stakeholders and customers.
• Possession of a valid driver’s license without infractions in accordance with MBTA policy.
• Ability to operate MBTA vehicles for traveling to job sites when needed.
• Ability to work any and all shifts and/or locations assigned or directed.
• Be available to work twenty-four (24) hours per day, seven (7) days per week, 365 days per year.

Substitutions: A master’s degree in a related subject substitutes for two (2) years of general experience. A nationally recognized certification, or statewide/professional certification in a related field substitutes for one year of experience.

Preferred Experience & Skills

• Two (2) additional years of Industrial Engineering or Mechanical Engineering experience.
• Experience in transportation, construction, maintenance, or manufacturing industries.
• Experience in the public sector.

Job Conditions

• Ability to effectively read, comprehend, communicate, and respond to instructions, orders, signs, notices, inquiries, etc. in English.
• Be at least eighteen (18) years of age, except if participating in an approved high school internship/co-op program.
• Ability to commute to assigned work locations in the Boston, MA metro area, as required by the role.
• Ability to provide internal and external customers with courteous and professional experiences.
• Ability to work effectively, independently, and as part of a diverse workforce team.
• Ability to uphold the rights and interests of the MBTA while building and maintaining effective relationships with employees and co-workers.
• Ability to adhere to rules, regulations, collective bargaining agreements (if applicable), and policies of the MBTA.
• Have a satisfactory work record for the two (2) years immediately prior to the closing date of this posting (unless a current student or recent graduate).
• Ability to pass a Criminal Offender Record Information (CORI) check, comprehensive background screening, and/or medical Clinic screening, potentially including physical examination and drug and alcohol screenings.
• Ability to work all shifts and/or locations assigned, including up to twenty-four (24) hours per day, seven (7) days per week as necessary to accommodate severe weather conditions, emergencies, or any other circumstances that may impact service or safety.

Intern/co-op staff must be enrolled full or part-time in an accredited educational program and maintain a cumulative GPA of at least 2.5 for the entire duration of the internship/co-op. Additionally, interns/co-ops must have valid work authorization and a U.S. Social Security Number prior to starting pre-employment screenings/pre-boarding.