Jobs · Distribution · Massachusetts

Industrial Automation Specialist - Smart Components

Rexel USA · Holyoke, MA · 2 wk ago
HybridDistribution$70k–$85k/yrFull-time

About the role

The Industrial Automation Specialist position is responsible for the growth of sales and customer application pre-sales and post-sales support for a specific group(s) of automation products and services.

Responsibilities

  • Meet or exceed sales goals of assigned technology offer
  • Develop sales strategies, promotions, programs, and plans for sales growth
  • Develop annual performance goals, objectives, and sales action plans
  • Prepare periodic sales funnel, weekly sales reports, etc.
  • Provide technical support for internal and external customers via on-site visit, phone, and email. This could include, but is not limited to troubleshooting products, finding technical documentation and specifications, product selection and, other requested activities
  • Establish relationships with sales and customers to better understand sales potential
  • Ascertain customer needs by customer visits, phone, and other means of research (internet, etc.)
  • Work with sales to establish joint strategies and activities
  • Provide expert knowledge to Inside Sales to facilitate quoting, order entry, and order expediting
  • Create and present technical and commercial training for internal and external customers
  • Describe or demonstrate product to customers
  • Follow up on all business leads assigned by management, marketing, technical department, or supplier partners
  • Acquire, use, and continuously develop personal technical knowledge
  • Provide oral and/or written quotations, proposals or estimates of prices, scope of work, terms, and delivery
  • Work with prospective customers to move projects through the sales cycle to conclusion
  • Properly prepare for sales calls, customers events, etc.
  • Work with Purchasing on proper inventory of high-tech products and identify any potential obsolesce problems
  • Other duties as assigned

Qualifications

  • 5+ years of equivalent experience
  • Electrical distribution industry or related experience required
  • Valid Driver’s License
  • High School or GED - Required
  • 4 Year / Bachelor's Degree - Preferred

Knowledge, Skills & Abilities

  • Intermediate/advanced computer skills, specifically with Excel/Outlook/Word
  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, blueprints, or governmental regulations
  • Ability to write reports, business correspondence, and procedure manuals
  • Ability to effectively present information and respond to questions from small groups of managers, clients, customers, and the general public
  • Ability to practice good interpersonal relations, using tact, courtesy, a positive attitude toward customers and co-workers, pleasant communication etiquette, and a general attitude as a representative of goodwill on behalf of the company at work or during company travel
  • Ability to develop and present specialized instruction concerning the specific high-tech equipment in the assigned area of responsibility

Additional Information

  • Physical Demands: Sit - Frequently – 21% to 50%, Walk - Frequently – 21% to 50%, Use hands to finger, handle, or feel - Constantly – at least 51%, Stoop, kneel, crouch, or crawl - Occasionally – up to 20%, Climb or balance - Occasionally – up to 20%, Talk, hear, taste, smell - Constantly – at least 51%, Weight and Force Demands - Up to 10 pounds - Occasionally – up to 20%
  • Working Environment: Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold - Frequently – 21% to 50%, Exposed to electrical hazards; risk of electrical shock - Occasionally – up to 20%, Travels to offsite locations - Frequently – 21% to 50%

Benefits

  • Medical, Dental, and Vision Insurance
  • Life Insurance
  • Short-Term and Long-Term Disability Insurance
  • 401K with Employer Match
  • Paid vacation and sick time
  • Paid company holidays plus flexible personal days per year
  • Tuition Reimbursement
  • Health & Wellness Programs
  • Flexible Spending Accounts
  • HSA Accounts
  • Commuter Transit Benefits
  • Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few.
  • Employee Discount Programs
  • Professional Training & Development Programs
  • Career Advancement Opportunities – We like to promote from within

Our Company

Rexel USA is one of the largest distributors of electrical products, data communication, wireless communication and related supplies in the United States. Rexel USA operates its electrical distribution business in the United States through eight Regions that go to market under various banner and trade names, including Rexel, Rexel Automation, Gexpro, Mayer, Talley and Platt Electric Supply. In addition to an online store, Rexel USA has a distribution network of over 460 warehouse storefront locations throughout the U.S.

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