Jobs · Engineering · Massachusetts

Industrial Automation Specialist - Smart Components

Rexel Southern · Holyoke, MA · 1 mo ago
Engineering$70k–$85k/yrFull-time

About the role

The Industrial Automation Specialist position is responsible for the growth of sales and customer application pre-sales and post-sales support for a specific group(s) of automation products and services.

Responsibilities

  • Meet or exceed sales goals of assigned technology offer
  • Develop sales strategies, promotions, programs, and plans for sales growth
  • Develop annual performance goals, objectives, and sales action plans
  • Prepare periodic sales funnel, weekly sales reports, etc.
  • Provide technical support for internal and external customers via on-site visit, phone, and email
  • Establish relationships with sales and customers to better understand sales potential
  • Ascertain customer needs by customer visits, phone, and other means of research (internet, etc.)
  • Work with sales to establish joint strategies and activities
  • Provide expert knowledge to Inside Sales to facilitate quoting, order entry, and order expediting
  • Create and present technical and commercial training for internal and external customers
  • Describe or demonstrate product to customers
  • Follow up on all business leads assigned by management, marketing, technical department, or supplier partners
  • Acquire, use, and continuously develop personal technical knowledge
  • Operate a computer and other office machinery
  • Write reports, business correspondence, and procedure manuals
  • Present information and respond to questions from small groups of managers, clients, customers, and the general public
  • Practice good interpersonal relations, using tact, courtesy, a positive attitude toward customers and co-workers, pleasant communication etiquette, and a general attitude as a representative of goodwill on behalf of the company at work or during company travel
  • Develop and present specialized instruction concerning the specific high-tech equipment in the assigned area of responsibility

Qualifications

  • 5+ years of equivalent experience
  • Electrical distribution industry or related experience required
  • Valid Driver’s License
  • High School or GED - Required
  • 4 Year / Bachelor's Degree - Preferred
  • Intermediate/advanced computer skills, specifically with Excel/Outlook/Word
  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, blueprints, or governmental regulations
  • Ability to write reports, business correspondence, and procedure manuals
  • Ability to effectively present information and respond to questions from small groups of managers, clients, customers, and the general public
  • Ability to practice good interpersonal relations, using tact, courtesy, a positive attitude toward customers and co-workers, pleasant communication etiquette, and a general attitude as a representative of goodwill on behalf of the company at work or during company travel
  • Ability to develop and present specialized instruction concerning the specific high-tech equipment in the assigned area of responsibility

Additional Information

  • Physical Demands: Sit - Must be able to remain in a stationary position - Frequently – 21% to 50%; Walk - Must be able to move about inside/outside office or work location - Frequently – 21% to 50%; Use hands to finger, handle, or feel: Operates a computer and other office machinery - Constantly – at least 51%; Stoop, kneel, crouch, or crawl: Must be able to crouch down to stock shelves, pick up boxes, or position oneself to maintain computers in the lab/under desks/in server closet - Occasionally – up to 20%; Climb or balance: Must be able to ascend/descend on a ladder, forklift, pallet jack, or other warehouse equipment - Occasionally – up to 20%; Talk, hear, taste, smell: Must be able to use senses to effectively communicate with co-workers and clients and detect hazardous conditions - Constantly – at least 51%; Weight And Force Demands: Up to 10 pounds - Occasionally – up to 20%; Working Environment: Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold - Frequently – 21% to 50%; Exposed to electrical hazards; risk of electrical shock - Occasionally – up to 20%; Travels to offsite locations - Frequently – 21% to 50%
  • Physical Demands: Sit - Must be able to remain in a stationary position - Frequently – 21% to 50%; Walk - Must be able to move about inside/outside office or work location - Frequently – 21% to 50%; Use hands to finger, handle, or feel: Operates a computer and other office machinery - Constantly – at least 51%; Stoop, kneel, crouch, or crawl: Must be able to crouch down to stock shelves, pick up boxes, or position oneself to maintain computers in the lab/under desks/in server closet - Occasionally – up to 20%; Climb or balance: Must be able to ascend/descend on a ladder, forklift, pallet jack, or other warehouse equipment - Occasionally – up to 20%; Talk, hear, taste, smell: Must be able to use senses to effectively communicate with co-workers and clients and detect hazardous conditions - Constantly – at least 51%; Weight And Force Demands: Up to 10 pounds - Occasionally – up to 20%; Working Environment: Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold - Frequently – 21% to 50%; Exposed to electrical hazards; risk of electrical shock - Occasionally – up to 20%; Travels to offsite locations - Frequently – 21% to 50%

Benefits

  • Medical, Dental, and Vision Insurance
  • Life Insurance
  • Short-Term and Long-Term Disability Insurance
  • 401K with Employer Match
  • Paid vacation and sick time
  • Paid company holidays plus flexible personal days per year
  • Tuition Reimbursement
  • Health & Wellness Programs
  • Flexible Spending Accounts
  • HSA Accounts
  • Commuter Transit Benefits
  • Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few.
  • Employee Discount Programs
  • Professional Training & Development Programs
  • Career Advancement Opportunities – We like to promote from within

Pay

$70K to $85K, depending upon qualifications, experience and other considerations permitted by law.

Schedule

N/A

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