Individual Support Technician (IST I)

Job Summary

As an Individual Support Technician, you will work directly with youth with Intellectual and/or Developmental Disabilities (I/DD) to help them acquire, retain, and generalize assisted daily living skills, adaptive behavior, and socialization. Services are delivered using Positive Behavior Support (PBS) strategies in clients’ homes and outpatient youth centers.

Role Focus

Program planning, oversight, supervision, and data-driven decision-making.

Roles & Responsibilities (All Levels)

• Provide individualized support to youth in home and community settings
• Implement Positive Behavior Support (PBS) strategies and skill acquisition plans
• Support development of Activities of Daily Living (ADLs) and Behavioral Needs, including:
• Self-Care: eating, dressing, hygiene
• Functional Skills: telephone use, fine motor tasks
• Behavioral Support: self-calming, proactive strategies, challenging behavior redirection
• Socialization: communication, community integration
• Teach appropriate social behavior
• Utilize redirection and proactive strategies to address challenging behavior
• Train and coach parents/guardians to support skill generalization and consistency
• Collect accurate service data and submit visit notes per compliance standards
• Ensure client safety and well-being at all times
• Participate in case reviews, team meetings, supervision, and required trainings
• Develop and update behavior support and skill acquisition plans
• Analyze data trends to monitor progress and outcomes
• Provide supervision and guidance to IST II and IST III staff
• Ensure fidelity of implementation across service deliveries

Minimum Qualifications

• Bachelor’s degree in psychology, special education, social work, human services, or related field
• ≥ 1 year supervised experience developing and implementing PBS/ADL intervention plans
• Experience supervising or mentoring support staff
• Strong data analysis and documentation skills

Qualifications (All Levels)

• Authorized to work in the U.S. (No visa sponsorship available)
• Must serve youth who meet NJ ISS eligibility criteria (CSOC/DDD eligible, NJ residents)
• Valid New Jersey Driver’s License and reliable transportation
• Must pass all state and federal background checks
• Pre-employment, post-conditional job offer drug screen required
• Bilingual (Spanish-speaking) candidates are encouraged to apply

Skills

• Active listening and emotional intelligence
• Patience, compassion, and empathy
• Strong verbal and written communication skills
• Ability to implement structured plans with flexibility
• Organizational skills and attention to detail
• Ability to work independently and as part of a multidisciplinary team
• Familiarity with evidence-based practices for individuals with I/DD
• Strong engagement and behavioral redirection skills

Benefits

• A dynamic work environment
• Opportunities for professional growth
• Competitive Pay
• Paid Time Off & Sick Pay (Full-Time): PTO accrual based on years of service (13–20 days annually). Sick Time Off (STO) up to 40 hours per year.
• Paid Time Off & Sick Pay (Part-Time): PTO accrual based on years of service (up to 40 hours annually). Sick Time Off (STO) up to 40 hours per year.
• Ongoing Job Training
• Health and Ancillary Benefits: ICHRA Health Coverage Reimbursement Plan, Short/Long Term Disability, Life Insurance, 401K

Pay Range

$24 - $28 per hour