Individual Giving Manager

About the role

MISSION: To lead the way toward a compassionate and caring community for all animals.

OUR VALUES LEARNING: We commit to best practice and professional development through continuous education. INTEGRITY: We value honest and transparent communication and decision making using evidence based practices. COLLABORATION: We value teamwork in our organization and partnerships with our community to deliver exceptional service. KINDNESS: We show compassion, care, respect and empathy to all animals and humans without prejudice or discrimination.

Job Summary: The Individual Giving Manager is responsible for the strategic identification, qualification, cultivation, solicitation, and stewardship of individual prospects with capacity at the $1,200 + level. The position will manage a portfolio of prospects and work independently and collaboratively across the organization to deepen the major gifts pipeline and secure meaningful gifts for Pasadena Humane.

Responsibilities

• Maintain a personal portfolio of major gift prospects (defined as those giving a gift of $1,200+ in support of Pasadena Humane), as well as those donors and prospects that have the capacity to give at the major gift level or higher.
• Develop collaborative solicitation strategies for donors / prospects in support of Pasadena Humane; ensure strategies are compatible and maximize opportunities with other existing appeals.
• Develop written strategies that ensure each major donor and prospect has a clear strategy and timeline for cultivation, solicitation and stewardship, and that the strategy is communicated with appropriate team members and volunteers.
• Serve as the primary relationship manager for a portfolio of 100 to 150 prospects, developing and implementing a written donor strategy and relationship record of all interactions.
• Communicate effectively and regularly with the individuals in the portfolio through substantive interactions that include face-to-face cultivation, and solicitation and stewardship meetings.
• Support the fundraising efforts of the Chief Philanthropy Officer, executive team and CEO in securing new and renewed gifts.
• Conduct both internal and external presentations as needed.
• Coordinates and participates in speaking engagements to donor groups.
• With the Chief Philanthropy Officer, manage and report on progress to goals including pending and actual gifts, and pledges.
• Work with the Development team to screen and prepare profiles of current and prospective donors.
• Ensure proper donor recognition in all publications and oversee accurate donor lists for those publications.
• Work with the Development team and other relevant Pasadena Humane staff to strategize and help execute cultivation and stewardship events for major donors and prospects.
• Schedule, coordinate, and lead donor tours.
• Be a visible presence at special events, such as major donor cultivation events and fundraisers.
• Implement event follow-up strategies
• Work collaboratively with members of the Development team build a detailed campaign plan and calendar to achieve campaign goals.
• Work with the Chief Philanthropy Officer to set priorities; manage and adjust the work plan and calendar as needed.
• Develop a deep understanding of potential campaign priorities and the Pasadena Humane history.
• Effectively use donor communications materials including (but not limited to) letters, emails, and tailored outreach materials.
• Work collaboratively with the Development team to ensure that volunteers are included in donor engagement appropriately.
• Ensure that volunteer communications related to major gift donor cultivation is clear, timely and complete.
• Working with the Chief Philanthropy Officer develop a strategy for outreach to and stewardship of planned giving prospects and donors.
• Convey the organization’s mission to the community, donors, and volunteers while maintaining tact, diplomacy, and confidentiality.
• Record contacts in database and maintains accurate donor records and up-to-date major donor files.
• Partner with the Gift Processing Manager and team for timely gift processing, database research and administrative support.
• Maintain a positive and collaborative relationship with other departments.