Indirect Specialist

Essential Functions & Responsibilities

• Processes and decides indirect dealer applications and communicates loan decisions to dealerships promptly.
• Manages funding, auditing, and maintaining indirect loan contracts to ensure accuracy, compliance, and adherence to guidelines.
• Calls on area dealerships and businesses to establish and maintain indirect lending channels.
• Promotes the use of Credit Union's loan service and other financial services among dealer/retail networks.
• Trains finance personnel at dealerships and staff within the credit union to ensure knowledge of program requirements and procedures.
• Maintains the program and serves as a liaison between the Credit Union and dealer/retail network.

Performance Measurements

• Ensure all activities comply with Federal, State, and Credit Union regulations within prescribed time frames, with zero unresolved errors, and no errors resulting in losses to the credit union.
• Develop and maintain a reputation as a premier partner within the dealer network by regularly visiting dealerships, ensuring timely loan underwriting, notifying dealers of decisions with stipulations, and funding contracts within time guidelines.
• Maintain operational objectives with respect to accuracy, application response turnaround times, contract funding times, and loan growth through the indirect lending program.
• Meet or exceed established goals for the department.

Knowledge And Skills

• Experience: Three years to five years of similar or related experience.
• Education: High school diploma or equivalent.
• Interpersonal Skills: Excellent communication, motivating, influencing, and training others.
• Outside Contacts: Necessary to foster sound relationships with companies and individuals.
• Other Skills: Proficiency with the lending function, satisfactory lending record and portfolio, ability to learn various software packages, excellent member service skills.

Physical Requirements

• Light lifting required.

Work Environment

• Must be able to visit dealerships to promote the indirect department and programs.
• Must be able to attend auto/boat shows and various dealer events outside normal working hours.
• Must be able to work a flexible schedule, including limited Saturdays and/or holidays on a rotating basis as needed.