Indirect Lending MSR

In this role, you will assist members, staff, and third-party partners with general aspects of indirect consumer lending for the credit union.

Responsibilities

• Review and update newly submitted loan applications for accuracy
• Communicate directly with dealership and refinance partners to resolve loan file issues
• Collect and review supporting documents required to process the loan application
• Calculate gross monthly income utilizing submitted documentation
• Document all actions taken within the electronic loan origination computer system
• Review loan origination documents for accuracy and compliance
• Review all loan application information and documents prior to funding the loan
• Verify the loan product and interest rate are accurate prior to funding the loan
• Accurately fund and originate the new loan including disbursement of loan proceeds to designated payees
• Accurately open new membership accounts including field of membership eligibility
• Verify that all policy and procedural requirements were met during the funding process
• Timely follow-up and resolution of loan files missing items preventing them from being funded
• Effectively manage a personal queue of loan applications to maximize productivity
• Ensure loan documents are archived for records retention purposes
• Provide administrative support to the department as needed

Requirements

• Minimum of six months of similar or related experience in lending, banking, or financial services
• High school diploma or equivalent
• Strong attention to detail, accuracy, and compliance
• Excellent communication and customer service skills
• Ability to handle sensitive information with discretion

Preferred Skills

• General knowledge of lending industry regulations, including Reg B, D, E, Z, CC, DD, FCRA, BSA, Patriot Act, Anti-Money Laundering rules, OFAC, HMDA, TRID, BSA, ECOA, FDCPA, TCPA, and MLA

Benefits

• Generous Paid Time Off Policy (up to 15 days in 1st year of service, increases with tenure)
• VTO (Volunteer Time Off) – up to 16 hours yearly
• 401(k) plan with 7% company match
• Health, Dental, and Vision Insurance
• Health Savings Account with Employer Contribution Available
• Free Vision Insurance
• Life and Disability Insurance provided by the Credit Union with optional supplemental coverage available
• Educational Assistance

Pay

$20.00 - $26.00 per hour depending on experience

Hughes Federal Credit Union is dedicated to providing a positive difference in our members’ financial lives. Our commitment to the Tucson community extends beyond our members as we sponsor and support local charities and organizations that promote the financial literacy of future generations. Join our team and see why we have been named a “Best-In-State” credit union, four years in a row!