Independent Account Executive - EST (Remote)

About the role

We are seeking an Account Executive with experience in sales & account management. The ideal candidate will have 3-5 years of experience in inside sales and/or account management and a proven track record in achieving successful outcomes and exceeding stated goals.

Responsibilities

• Act as the personal liaison for dealerships within a dedicated region, ensuring that expectations are set and met while facilitating an exceptional customer experience.
• Facilitate user adoption within your dedicated region, being the voice of the company and the bridge to our clients' success.
• Maintain a good flow of communication with all departments while acting cross-organizationally to ensure satisfaction of stakeholders and resolution of issues.
• Develop and maintain competitive knowledge and expertise in areas of products, industry trends, and other developments.
• Understand and react to the competitive landscape.
• Thoroughly document all research and customer interactions in our CRM to ensure product and service reliability.
• Track daily, weekly, monthly call activity and performance measurements against goals and sales targets using CRM software to meet or exceed all goals and KPIs.
• Coach customers on best practices, empowering them to thrive within our marketplace through personalized guidance and support.

Requirements

• 3-5 years of related sales and/or account management experience.
• Strong understanding of online technologies and proficiency in Google Suite offerings.
• Proven track record as a proactive problem-solver, taking ownership of issues from beginning to end.
• Excellent oral and written communication skills, with a focus on customer service.
• Strong organizational, time management, and prioritization skills – capable of handling multiple demands at any given time.
• Proven ability to work autonomously and stay focused in a remote work environment.

Qualifications

• Bachelor's Degree.
• Experience with Salesforce.
• Experience with DOMO or other data analysis tools.
• Experience working with Slack.
• Adequate automotive experience.

Skills

• Customer-obsessed.
• Tech-savvy.
• Results-driven.
• Proud Ambassador.
• Agile.

Benefits

• Competitive pay.
• Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US).
• Immediately vested 401K (US) or RRSP (Canada) with company match.
• Paid Vacation, Personal, and Sick Time.
• Paid maternity and paternity leave (US).
• Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US).
• Robust Employee Assistance Program.
• Employer paid Leap into Service Day to volunteer.
• Tuition Reimbursement for eligible programs.
• Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization.
• Company culture of internal promotions, diverse career paths, and meaningful advancement.

Pay

Compensation Range: Of Hourly: $28.85 - $28.85 (Depending on experience, skill set, qualifications, and other relevant factors.)

Schedule

Remote work environment.