Jobs · OTHR · North Carolina

INCOME MAINTENANCE CASEWORKER II - MEDICAID 1

Durham County Government · Durham, NC · Yesterday
OTHR$47k–$63k/yrFull-time

Duties And Responsibilities

  • Interviews clients to obtain required information.
  • Completes initial applications and verifies information obtained during intake.
  • Performs redeterminations or reviews of clients' cases periodically to reverify eligibility.
  • Assesses clients' initial or continuing eligibility for various programs.
  • Keeps abreast of policies and procedures governing all programs.
  • Works under pressure and handles multiple tasks.

Knowledge Skills And Abilities

  • Considerable knowledge of the program/areas of assignment.
  • General knowledge of all agency and community programs and services affecting the client/applicant.
  • Good mathematical reasoning and computational skills.
  • Ability to read, analyze, and interpret rules, regulations, and procedures.
  • Ability to communicate with clients/applicants, the public, and public officials.
  • Ability to instruct and evaluate the work of lower-level employees.
  • Ability to perform caseworker functions within structured time frames.
  • Strong organizational, oral, and written communication skills.

Minimum Education And Experience Requirements

  • One year of experience as an Income Maintenance Caseworker.
  • An equivalent combination of training and experience.

Preferred Requirements

  • A degree from an accredited college or university.
  • An associate's degree in accounting, business administration, human services, secretarial science, or a closely related field with at least two years of paraprofessional, clerical, or other public contact experience.
  • A high school diploma and at least five years of paraprofessional, clerical, or other public contact experience.
  • Bilingual skills.

Department

Social Services (DSS)

Hiring Range

$46,916.00 - $63,309.00

Position Number

MULTIPLE

Job Type

FULL-TIME, NONEXEMPT

THIS POSITION IS ELIGIBLE FOR A TIERED $4,000.00 CRITICAL POSITION BONUS.

General Description

Employees in this class are responsible for the total process of determining/redetermining applicant/client eligibility in a County Department of Social Services (1) for a single income maintenance program which includes the intake, processing, and review functions; or (2) performing one of the above functions for three or more of the income maintenance programs; or (3) performing two or more functions in the Medicaid-Long Term Care Program; or (4) serving as a lead worker at least 25 percent of the time over Income Maintenance Caseworkers I involved with one or two of the income maintenance programs and performing one or two of the intake processing or review functions in the income maintenance programs.

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