Income Maintenance Caseworker II

About the role

Employees are responsible for determining/re-determining applicant/client eligibility at Stanly County Department of Social Services for programs such as Medicaid, Work First Family Assistance, Food and Nutrition Services, etc.

Responsibilities

• Interviews clients and/or collateral contacts to gather information, secure medical, work history, and other income information, and determine need and eligibility for human services.
• Verifies information and investigates discrepancies within the information.
• Aids clients in retaining public assistance benefits by updating information in client records and the state eligibility system.
• Fulfills policies and procedures related to eligibility determination and redetermination while managing an ongoing caseload.
• Documents eligibility decisions and retains copies of client records, including financial, psychological, medical, vocational, and court records, for accountability.
• Provides clients with information about the availability of services and refers them to appropriate agencies or community partners.

Requirements

• One year of experience as an Income Maintenance Caseworker; or an equivalent combination of training and experience.
• Graduation from an accredited associate degree program in Human Services Technology, Social Services Associate, Business Administration, Secretarial Science, or a closely related curriculum; or graduation from high school and two years of paraprofessional, clerical, or other public contact experience which included negotiating, data and/or performance of mathematical or legal tasks with at least one year of such experience being in an income maintenance program; or graduation from high school and three years of paraprofessional, clerical or other public contact experience which included negotiating, interviewing, explaining information, the gathering, and compiling of data, the analysis of data and/or the performance of mathematical or legal tasks; or an equivalent combination of training and experience.

Qualifications

• Must have a valid NC driver’s license and reliable transportation.
• Tentatively selected candidates will be required to submit to a urinalysis to screen for illegal drug use.
• A criminal records check and a driver’s license check will be conducted.

Stanly County Benefits

• Sick and vacation time accrual.
• Twelve (12) holidays: New Year’s Day, Martin Luther King Jr. Birthday, Good Friday, Memorial Day, Independence Day, Labor Day, Veteran’s Day, Thanksgiving (Thursday and Friday), Christmas (3 days).
• One (1) personal day per year.
• Health & Vision Insurance with Blue Cross and Blue Shield of North Carolina.
• Dental Coverage with Guardian dental insurance.
• Employee health clinic with an on-site Advance Practice Provider.
• Volunteer insurance benefits including Flexible Spending Program, Life Insurance, Cancer, Accident, and Disability policies.
• Retirement with membership in the N.C. Local Government Employees’ Retirement System.
• NC 401(k) (Supplemental Retirement Plan).
• Longevity pay after three (3) years of continuous Local Government retirement benefited service working with Stanly County government.
• Longevity Bonus: 3 years but less than 5 years $300, 5 years but less than 10 years $600, 10 years but less than 15 years $900, 15 years but less than 20 years $1,200, 20 years or more $1,500.

Pay

IMC I - $38,952
IMC II - $42,619 – after one-year experience as an IMC I

Schedule

Full-time schedule.