Incident Management Administrative Assistant

Job Overview

The Incident Management Administrative Assistant is responsible for managing the "front end" administrative tasks of the investigation process, including reviewing emails, following up on recommendations, entering incidents into databases, assisting with meetings and interviews, and maintaining trainings.

Requirements

• Reside outside of New York City and have a valid driver's license and reliable transportation.
• Occasional travel to Albany, NY, typically once per week, with potential for more frequent travel depending on investigation deadlines.
• Access to a quiet, distraction-free work environment or the ability to work from a regional office location.
• A minimum of 3 years' experience working in the ID/DD field.
• Familiarity with basic IM reporting requirements.

Qualifications

• Excellent organizational skills.
• Excellent data gathering and analytical skills.
• Ability to prioritize and problem solve; use good judgment.
• Strong presentation and coaching skills.
• Ability to adapt to various scenarios and work as a part of a team.
• High degree of self-direction and initiative.
• Ability to multitask.
• Professional presence.
• Articulate; strong oral and written communication skills.
• Computer skills: Windows, Word, PowerPoint, Excel, and Access.

Skills

• Excellent organizational skills.
• Data gathering and analytical skills.
• Prioritization and problem-solving abilities.
• Presentational and coaching skills.
• Adaptability and teamwork.
• Self-direction and initiative.
• Multitasking skills.
• Professional demeanor.
• Communication skills.
• Computer proficiency.

Benefits

• Travel reimbursement for occasional travel to Albany, NY.
• Flexible scheduling for travel to meet investigation deadlines.

Pay

Negotiable based on experience and qualifications.

Schedule

Flexibility with travel days may be required to accommodate investigation deadlines.

Benefits

• Travel reimbursement for occasional travel to Albany, NY.
• Flexible scheduling for travel to meet investigation deadlines.