Incentive Travel Coordinator

About the Role

This position operates within a Philippine travel agency and tour operator specializing in domestic and international packages, groups, corporate and incentive travel, ticketing, hotels, transfers, and visa assistance. The Incentive Travel Coordinator focuses on event execution for incentive travel programs, ensuring clear separation of confirmed facts, pending dependencies, and exceptions throughout the coordination process.

Key responsibilities include maintaining visibility of source, owner, status, and next actions in a travel-focused, coordination-owned workflow. The role requires meticulous documentation, vendor coordination, deadline management, and quality control to support seamless event logistics.

Responsibilities

• Document incentive travel event logistics, ensuring traceability of source, owner, status, and next actions within the agency’s workflow.
• Maintain role-specific documentation with real-time status tracking for all incentive travel coordination tasks.
• Reconcile vendor coordination with strict deadline management to ensure timely execution of travel programs.
• Coordinate documentation with reporting to provide clear visibility of progress and unresolved items.
• Review quality control and workflow management to surface errors before they result in downstream rework.
• Apply the Travbest Workflow Context and Event Planning tools to support incentive travel coordination.
• Ensure data accuracy without losing track of evidence or deadlines in a fast-paced environment.
• Document process compliance and escalate issues with clear reasoning for decision-making.
• Exercise judgment in follow-ups, relying on confirmed facts rather than assumptions, especially when dependent on external confirmations.
• Complete remote work only when deadline management, source verification, and event logistics are secure, traceable, and ready for the next authorized teammate.

Requirements

• Proficiency in using the Travbest Workflow Context and Event Planning tools for incentive travel coordination.
• Strong ability to maintain data accuracy while managing evidence and deadlines.
• Experience documenting process compliance and escalating issues with clear reasoning.
• Judgment in follow-ups, prioritizing confirmed facts over assumptions in coordination tasks.
• Ability to manage cross-functional coordination, incentive travel logistics, and data accuracy in a remote setting.

Pay

Base salary: $44,000–$69,000 per year.

Schedule

Full-time, 100% remote within the United States.