Incentive Travel Coordinator

This role operates within cultural, heritage, pilgrimage, and group-tour planning, focusing on destination coordination, booking, supplier management, sales support, and traveler service workflows. The Incentive Travel Coordinator specializes in event execution for incentive travel programs, ensuring all confirmed facts, pending dependencies, and exceptions are visibly tracked and managed.

About the Role

The Incentive Travel Coordinator ensures seamless event execution by maintaining clear separation between confirmed details, pending tasks, and exceptions. Work is evaluated within the context of cultural, heritage, pilgrimage, and group-tour planning, with a strong emphasis on traceability, ownership, and proactive issue resolution.

Responsibilities

• Coordinate incentive travel events, integrating logistics within cultural, heritage, pilgrimage, and group-tour workflows, ensuring visible tracking of source, owner, status, and next actions.
• Review and update role documentation with status tracking for incentive travel coordination, maintaining clarity in source, ownership, and deadlines.
• Manage vendor coordination and deadline tracking, ensuring all dependencies are documented and resolved.
• Maintain comprehensive documentation and reporting for incentive travel programs, ensuring traceability and compliance.
• Reconcile quality control with workflow management, surfacing unresolved items and preventing downstream rework.

Skills & Qualities

• Confidently apply The Travel Experts UK workflow context and event planning tools in incentive travel coordination.
• Maintain data accuracy while managing evidence and deadlines in a fast-paced environment.
• Document process compliance and escalate issues with clear reasoning, ensuring transparency in decision-making.
• Exercise strong judgment in follow-up actions, particularly when coordination depends on external confirmations rather than assumptions.
• Ensure role-specific handoffs are secure, traceable, and ready for the next authorized teammate, combining deadline management, source verification, and event logistics.

Position Details

Full-time, associate-level role. 100% remote within the United States.

Pay

Base salary: $44,000–$69,000 per year.