Inbound Vacation Sales Representative ($55K–$100K+ per year)

About the Role

This is a commission-driven sales position responsible for converting qualified inbound transferred calls into vacation package sales through consultative selling techniques. Ideal for motivated individuals who thrive in a high-energy, results-driven environment and are eager to maximize earning potential through a competitive commission structure.

Successful candidates will utilize proven sales methodologies to achieve performance targets while delivering exceptional customer service. This is an individual contributor role focused on direct sales with high commission potential, responsible for meeting established sales targets and quality metrics. No direct supervisory responsibilities.

Responsibilities

• Pre-qualify guests for vacation packages based on established criteria.
• Manage a high volume of inbound transferred calls while maintaining professional and engaging conversations.
• Utilize company sales methodology to effectively present vacation packages and ownership benefits.
• Follow proven sales scripts and best practices to achieve conversion targets.
• Overcome objections professionally while maintaining positive guest relationships.
• Document guest interactions and sales activities in company systems.
• Meet or exceed established performance metrics for sales conversion and call quality.
• Maintain positive, professional relationships with guests, team members, and leaders.
• Follow department policies and procedures consistently.
• Contribute to a positive team environment and adapt to changing business needs and scheduling requirements.
• Complete new hire training and all subsequent skill enhancement training.
• Participate in ongoing coaching and development sessions and apply feedback to enhance sales techniques and guest interactions.

Requirements

• Sales experience preferred, particularly in vacation ownership, call center, or marketing environments.
• Experience in commission-based roles preferred.
• Demonstrated track record of meeting or exceeding sales targets preferred.
• Strong verbal communication skills with excellent voice tonality and inflection.
• Fluent verbal and written communication skills in both English and Spanish are required.
• Proficiency with technology including email and messaging platforms, web-based application software, and multi-monitor computer operations.
• Demonstrated ability to follow structured sales processes, handle objections professionally, multi-task in a fast-paced environment, and work independently while contributing to team goals.
• Self-motivated with a professionally competitive mindset.

Benefits

• Comprehensive training with a structured ramp-up period, ongoing coaching, and mentorship.
• High earning potential through a performance-driven commission structure.
• Flexible work options with the opportunity to transition to remote work after 90 days.
• Career growth and advancement opportunities within a dynamic sales environment.
• Special IHG hotel discounts plus additional employee benefits.
• Bi-weekly pay and 401K options.
• Comprehensive health, dental, and vision plans.
• Tuition reimbursement and continuing education courses.
• Employee Assistance Program (EAP).
• Paid Time Off (PTO).
• Outstanding company culture.