Inbound Vacation Sales Representative ($55K–$100K+ per year) Bilingual Spanish/English

About the role

This is a commission-driven sales position responsible for converting qualified inbound transferred calls into vacation package sales through consultative selling techniques. Ideal for motivated individuals who thrive in a high-energy, results-driven environment and are eager to maximize earning potential through a competitive commission structure.

Responsibilities

• Pre-qualify guests for vacation packages based on established criteria.
• Manage a high volume of inbound transferred calls while maintaining professional and engaging conversations.
• Utilize company sales methodology to effectively present vacation packages and ownership benefits.
• Follow proven sales scripts and best practices to achieve conversion targets.
• Overcome objections professionally while maintaining positive guest relationships.
• Document guest interactions and sales activities in company systems.
• Meet or exceed established performance metrics for sales conversion and call quality.
• Maintain positive, professional relationships with guests, team members, and leaders.
• Follow department policies and procedures consistently.
• Contribute to a positive team environment and adapt to changing business needs and scheduling requirements.
• Complete new hire training and all subsequent skill enhancement training.
• Participate in ongoing coaching and development sessions.
• Apply feedback to enhance sales techniques and guest interactions.

Requirements

• Sales experience preferred, particularly in vacation ownership, call center, or marketing environments.
• Experience in commission-based roles preferred.
• Demonstrated track record of meeting or exceeding sales targets preferred.
• Strong verbal communication skills with excellent voice tonality and inflection.
• Fluent verbal and written communication skills in both English and Spanish are required.
• Proficiency with technology including email and messaging platforms, web-based application software, and multi-monitor computer operations.
• Demonstrated ability to follow structured sales processes, handle objections professionally, multi-task in a fast-paced environment, work independently while contributing to team goals, and maintain a professionally competitive mindset.

Benefits

• Comprehensive training with structured ramp-up period, ongoing coaching, and mentorship.
• High earning potential through a performance-driven commission structure.
• Flexible work options with opportunity to transition to remote work after 90 days.
• Career growth and advancement opportunities within a dynamic sales environment.
• Special IHG hotel discounts plus additional employee benefits.
• Bi-weekly pay and 401K options.
• Comprehensive health, dental, and vision plans.
• Tuition reimbursement and continuing education courses.
• Employee Assistance Program (EAP).
• Paid Time Off (PTO).
• Outstanding company culture.