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Inbound & Outbound Sales Development Representative (Merchant Onboardi

Easy Pay Direct · Austin, TX · 6 days ago
On-siteSales$70k/yrFull-time

About the role

Your Next Mission
Every day, legitimate businesses are turned away by traditional payment processors.
At Easy Pay Direct, we help those businesses get approved so they can accept payments and continue growing.
We're a small, agile team in the heart of East Austin, and we're looking for a sharp, proactive Sales Development Representative to be the first point of contact for prospective merchants and guide them from initial interest through account approval.

Responsibilities

  • Responding to inbound leads within minutes
  • Prospecting and following up with merchants
  • Calling, texting, and emailing prospective business owners
  • Collecting documentation and moving applications toward approval
  • Working with internal teams to keep deals moving with underwriters
  • Maintaining your pipeline and activity in HubSpot

Requirements

  • 2+ years of experience as a B2B Sales Representative or in an inbound/outbound client onboarding role
  • Excellent written and verbal communication skills
  • Strong organizational skills and attention to detail
  • Comfortable managing multiple priorities in a fast-paced environment
  • Comfortable making outbound calls and persistent follow-up
  • Self-motivated with a strong sense of urgency, ownership, and accountability
  • Tech-savvy and quick to learn new systems
  • Ability to build rapport quickly and guide merchants through a structured sales process

Qualifications

  • Experience in merchant services, fintech, financial services, or payment processing (preferred)
  • Experience working with high-risk merchant accounts (preferred)
  • Experience using HubSpot or another CRM (preferred)
  • Experience reviewing financial documents or supporting underwriting (preferred)
  • Experience identifying fraud or compliance concerns (preferred)

Skills

  • Exceptional communication and relationship-building skills
  • Organizational and time management abilities
  • Outstanding problem-solving and analytical skills
  • Ability to manage multiple tasks simultaneously
  • Proficiency in CRM software

Benefits

  • Medical, dental, and vision insurance
  • 401(k) with company match
  • Paid Time Off
  • Professional development opportunities
  • Company-sponsored events

Pay

Base Salary: $70,000 + Performance Incentives (Typical First-Year Earnings: ~$85,000)

Schedule

Full-Time | In-Person
East Austin, Texas

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