Inbound / Outbound Coordinator - Second Shift

About the role

With limited supervision, this role performs functions within Supply Chain Operations. The Workflow Coordinator will perform inventory management tasks, inbound (IB)/outbound (OB) analysis and provide ongoing support with SWOP/EWM and as a subject matter expert (SME) through SAP processing. They will be responsible for managing and distributing work to execute an even freight flow from picking, loading, and receiving to meet critical time goals and ensure all customer orders are completed daily. The Workflow Coordinator will need to effectively pull correct resources to fix issues. There is also a common component of small project execution and active participation and leadership in continuous improvement at the distribution center. This is a self-starting role with many interactions with the frontline team and the site’s leadership team. Must have basic proficiency in English to comply with verbal directions, signs, policies, and procedures.

Responsibilities

• Coordinate daily operations by assigning workload through SWOP/SAP EWM Warehouse Management System for all inventory, IB and OB functions (i.e., Picking, Loading, and Receiving); workloads handed out by scheduled appointment and priority.
• Utilize yard management system PINC/SWOP to arrange trailer moves to and from the dock and align trailers to appropriate doors for shipping/receiving.
• Perform periodic audits on PINC, bill of lading (BOL), ICC, and Quality; assure compliance when filing BOLs at end of shift/day.
• Communicate vertically and laterally on all matters related to daily workload in verbal and written form to meet business objectives.
• Resolve flow issues and problems raised by frontline employees to ensure facility operations continue with minimal downtime.
• Compile daily reports on workload status and past-due carriers for outbound appointments.
• Ensure flow procedures are followed appropriately by frontline employees, internal and external sources.
• Support operational initiatives and projects that lead to decisions/strategies (e.g., People, Quality, Service, lowering total delivered costs, and NCE).
• Support facility and department guidelines, processes, and SOPs balancing business needs and frontline employee needs.
• Attend all mandatory training sessions held throughout the year.
• Support inventory control (IB/OB, Order Maintenance, General Questions, FIFO, etc.) and fill rate (order packet management, pending/hold management, pre-pick) to ship 100% to the customer.
• Ensure site security by answering front gate calls after hours.
• Other projects and duties as assigned.

Experience

• Experience in a logistics operations environment preferred.
• Experience working with labor planning and assets (e.g., forklifts, sit-downs, etc.).
• Experience with Warehouse Management Systems (EWM) and SAP preferred.
• Experience training and mentoring peers.
• Prior manufacturing or warehouse experience required.

Required Skills

• Able to work independently with minimal supervision.
• Able to use systems technology and software applications (e.g., Excel, Word, PowerPoint, etc.).
• Able to communicate clearly via phone and email.
• Must exhibit a high degree of urgency and commitment to resolve transaction errors with minimal supervision.
• Able to train and mentor peers in a fast-paced environment.
• Able to manage and deal with constant ongoing system and process changes.
• High degree of attention to detail and consistency.
• Able to meet deadlines and production requirements.
• Must possess strong communication and interpersonal skills.
• Able to problem solve and make routine decisions quickly.

Physical Demands

• Regularly lift up to 50 pounds and occasionally lift and/or move up to 70 pounds with assistance.
• Regularly stand, pull, squat, walk, kneel, reach, climb, and/or balance for 8 to 10 hours daily.

Pay

$41,017.50 to $55,025.00 per year. Final compensation may vary based on factors including knowledge, skills, abilities, and geographic location. Nestlé offers performance-based incentives and a competitive total rewards package.