Outbound Supervisor (2nd Shift)

Shift

Monday-Friday from 12:00pm to 9:30pm or until completion

About the role

The Supervisor, Warehouse Operations supervises a team of Associates and ensures that pick, pack, and ship operations are safe, efficient, and of high quality. With responsibility for a day or night shift, the Supervisor continually monitors efficiency and quality metrics, assigns work and provides coaching to supervised staff, and addresses a variety of operational issues. The Supervisor directly contributes to Cardinal Health's customer service reputation by ensuring that shipments are on-time and of high quality, develops the Warehouse Operations talent pool, and enhances operational excellence.

Responsibilities

• Direct and manage a team of 15 warehouse associates to achieve timely distribution and receipt of product and motivate employees to ensure that predetermined productivity and quality standards are achieved
• Monitor productivity, adhere to budgetary guidelines, and work to meet Distribution Center objectives and operational goals while maintaining standards pertaining to quality
• Responsible for the daily scheduling of the work force to ensure proper staffing to select, replenish, restock, locate and ship merchandise in a productive and cost-efficient manner
• Coordinate with freight forwarders to schedule timely pickups of International freight shipments
• Collaborate with customer service to address any customer concerns and KPI's
• Hold staff accountable for conducting work in a safe manner, ensure that warehouse personnel have safe, efficient equipment to perform distribution functions and provide support for a culture that strives toward continuous improvement
• Coordinate maintenance of equipment, guiding both preventive maintenance and coordinating all necessary repairs
• Recommend and implement programs, policies, and strategies to increase production and efficient space utilization
• Ensure quality service is provided to the customers and ensures prompt follow-through on customer correspondence, complaints and inquiries related to shipment of merchandise and stock-on-hand; Develops and implement modifications and innovations to improve the quality of service to our customers
• Adhere to budget requirements and works toward obtaining objectives and division goals
• Spends majority of workday on the floor coaching and developing diverse teams by providing feedback on performance, which is timely, specific, and accurate; focuses on strengths and development opportunities
• Responsible for employee development, which includes training, coaching, counseling, and performance appraisals
• Maintains general responsibility for disciplinary process in counseling, oral and written warnings; insures a productive work climate in the warehouse operation
• Identifies opportunities to improve efficiency while providing flawless transactions and services; manage monetary assets and other resources to optimize cost effectiveness
• Prepares ad hoc reports as necessary
• Ensures that accurate attendance/PTO records and scheduling are maintained
• Responsible for Cardinal Health compliance and regulations concerning OSHA, DEA, FDA, State, and local authorities; primary facility contacts for QRA compliance and initiatives

Qualifications

• 5+ years supervisor/management role or related experience preferred
• Bachelor's degree in related field, or equivalent work experience, preferred
• Excellent communication and interpersonal skills
• Strong analytical and problem-solving skills
• Ability to work in a fast-paced, deadline-driven environment
• Strong leadership skills with the ability to motivate and manage a team
• Basic knowledge of Microsoft Office, Excel, SAP, Kronos preferred
• Available to work on weekends, holidays, and overtime as needed

Benefits

• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs

Pay

Anticipated salary range: $67,500-$96,300. Bonus eligible: No.