Inbound Operations Team Leader (Overnight)

Starting pay range: $24.50 – $26.50 per hour. Full pay range: $24.50 – $41.65 per hour. Pay is based on labor markets, education, work experience, and certifications.

Benefits

• Comprehensive health benefits (medical, vision, dental, life insurance) for eligible team members and dependents
• 401(k) retirement plan
• Employee discount
• Short-term and long-term disability coverage
• Paid sick leave, national holidays, and vacation

Learn more about benefits at Target’s benefits page.

About the Role

Working at Target means helping all families discover the joy of everyday life through our values and culture. As a General Merchandise and Food Sales team member, you’ll lead inbound, outbound, replenishment, and promotional signing processes for all General Merchandise (GM) areas of the store. This includes Food & Beverage and Food Service, ensuring a fresh and food-safe experience. You’ll also manage pick, pack, and ship fulfillment work to enable efficient delivery to guests.

The Inbound team specializes in unloading trailer deliveries and preparing merchandise for stocking on the sales floor.

Responsibilities

• Deliver a consistent guest experience by ensuring team members understand and execute Target’s guest experience commitments.
• Observe and provide feedback to team members, holding them accountable while recognizing great guest service moments.
• Review guest, financial, and team outcome metrics to identify opportunities, improve execution, and celebrate wins.
• Execute daily/weekly workload to meet department and store sales goals and guest engagement targets.
• Lead operations, freshness, accuracy, and efficiency with guidance from your direct leader.
• Set clear goals and expectations, holding team members accountable to them.
• Use workload planning tools to ensure areas are guest-ready at store open.
• Assign daily tasks based on planned workload and guest traffic patterns.
• Assess GM backroom and sales floor areas, resolving gaps using reporting tools.
• Lead and follow up on organizational and operational changes with guidance from your direct leader.
• Build and develop a team of GM Experts from selection through onboarding and learning.
• Provide ongoing training, direction, and feedback to team members.
• Demonstrate inclusivity by valuing diverse voices and creating equitable experiences.
• Model ethical conduct, safety, and compliance, holding others accountable to these standards.
• Lead a safety culture by modeling safe behaviors, correcting hazards, and reporting incidents.
• Support merchandise protection strategies, including ordering, storage, and application.
• Assume store-level leadership on duty (LOD) responsibilities as needed to enable the guest experience.
• Address store and offsite emergency and compliance needs.
• Support guest services such as back-up cashier, order pick-up (OPU), and Drive-Up (DU) while maintaining compliance.
• Perform all other duties as assigned based on business needs.

Requirements

• High school diploma or equivalent.
• Must be at least 18 years old.
• Previous retail experience preferred but not required.
• Ability to lead and hold others accountable.
• Willingness to learn and adapt to current technology needs.
• Ability to work independently and as part of a team.
• Strong workload management and prioritization skills.
• Capability to remain focused and composed in a fast-paced environment.
• Welcoming and helpful attitude toward guests and team members.
• Effective communication skills.
• Access all areas of the building to respond to guest or team member issues.
• Ability to interpret instructions, reports, and information accurately.
• Handle cash register operations as needed.
• Climb up and down ladders as needed.
• Scan, handle, and move merchandise efficiently and safely, including lifting and carrying up to 44 pounds throughout a shift without assistance. This involves repetitive bending, twisting, reaching, and rotating motions.
• Flexible work schedule (nights, weekends, holidays, and peak shopping times).
• Reliable and prompt attendance.
• Capable of working in varying temperatures, humidity, and other elements (e.g., Drive-Up, carryout).
• Ability to remain mobile for the duration of a scheduled shift (shift length may vary).

Skills

This role helps build and develop skills for a career, including:

• Guest service fundamentals and building a guest-first culture.
• Retail business fundamentals (sales trends, inventory management, pricing, promotions).
• Planning daily/weekly workload to support business priorities and sales goals.
• Leading a team of hourly team members (interviewing, developing, coaching, evaluating, and retaining talent).