In-Room Dining Server

About Four Seasons

Four Seasons is powered by its people. They strive to become better, push themselves to new heights, and treat each other as they wish to be treated. Their team creates amazing experiences for guests, residents, and partners through luxury with genuine heart. They believe in recognizing familiar faces, welcoming new ones, and treating everyone as they would like to be treated.

At Four Seasons, they believe in creating impressions that will stay with you for a lifetime. This comes from their belief that life is richer when they truly connect to the people and the world around them. The Four Seasons Hotel One Dalton Street, located in the heart of the Back Bay, is a glass skyscraper that soars above the city. It features 215 spacious guest rooms and suites with floor-to-ceiling windows, a five-star urban spa, chic restaurants, and more than 10,000 square feet of dedicated meeting and event space.

The Opportunity

We are seeking individuals who are passionate about hospitality and possess a keen attention to detail to join our Room Dining team as an In-Room Dining Server at Four Seasons Hotel One Dalton Street, Boston!

Responsibilities

• Serve guest needs by providing exceptional knowledge of food & beverage menu items as well as information regarding preparation methods.
• Deliver food orders including any special needs or requests such as amenities to the guest room and in their residences in a timely manner, check completed kitchen orders with the order taker or guest’s original order.
• Greet guests, describe selected items to the guest using interesting, and vivid descriptions of each item’s, origin, taste, and preparation methods; communicate options for removal of trays and dishware; respond to request for tray removal according to established time standards.
• Breakdown, clean and set-up of room service tables, condiment set-ups, flatware, dishware, and room service side stations.
• Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests.
• Ability to work, weekend, overnights and holidays; will be overnight relief and will need to work 2 overnight shifts in the week.

Preferred Qualifications And Skills

• High School education or equivalent experience
• Minimum 1-year food service or related work
• Tip Certified
• Ability to carry and balance a tray
• Positive attitude and willing to learn is must
• Requires reading, writing and oral proficiency in the English language

Who We Look For

We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do. At the Four Seasons, they pride themselves on offering a supportive and inclusive work environment, where their employees are valued and appreciated for their hard work and dedication.

Benefits

• HOURLY RATE: $18.19
• ZERO-COST Medical, Dental and Vision Insurance for you and your eligible dependents, after 30 days
• MATCHED 401(k) Retirement Plan after 1 year
• COMPLIMENTARY and DISCOUNTED Employee Travel program after 6 months around the world
• COMPLIMENTARY daily Employee Meals
• DISCOUNTED Parking and Public Transportation
• COMPLIMENTARY Laundry
• ROBUST TIME OFF PLAN: Paid Time Off, Holidays, Personal Days, Floating Holidays

Visa Requirements

Visa sponsorship is not available. Must already be legally permitted to work in the United States. Applicants without valid work authorization for the United States will not be considered.

Equal Opportunity Employer

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.