In House Sales Consultant- Industry Experienced
Holiday Inn Club Vacations · Gatlinburg, TN · 4 days ago
On-siteBusiness DevelopmentFull-time
The Sales Consultant is responsible for the direct sale of Holiday Inn Club Vacation ownership products to purchasers to be delivered in a professional and ethical manner.
The primary duties of the Sales Consultant are to discover the prospective purchaser's needs & interests and create a want to upgrade their ownership with the Holiday Inn Club Vacations program through a structured sales presentation. The Sales Consultant will advise clients on how being a HCV owner will provide added value to their lives and is prepared to address/overcome any questions or concerns while providing a quality customer service experience.
Essential Duties and Tasks
- Conducts a guest presentation and tour as trained at scheduled times.
- Provides prospective owners a tour of the Sales Gallery, Resort Property and Model Tour
- Attends training classes on an on-going basis.
- Participates in demonstration/assessment rides that are scheduled with the Sales Managers and/or Sales Training Managers
- Builds relationships with assigned Sales Training Managers and all members on the Sales Line Team.
- Assists in ensuring all questions are answered in a professional, informative, diplomatic and correct manner
- Ensures and/or performs coaching and action plans as provided by the assigned Sales Training Managers and/or Sales Managers.
- Explain the features and benefits of the points program and recommends the amount of points to be purchased to take care of current and future vacation needs
- Delivers the utmost level of customer service to all guests and owners to ensure a great sales tour experience.
- Achieves personal and departmental written objectives as provided or determined throughout the fiscal year
Qualifications
- Dependable and goal oriented
- Self-directed and independent
- Persuasive interpersonal skills and strong oral communication skills
- Excellent customer service skills
- Strong work ethic, high energy level and positive attitude
- Pursuit of continuous improvement
- Must have a Timeshare Sales Agent/TN State Real Estate license or the ability to obtain one
- If you already have a TN RE License - you will need to hang your license with us. Also, the TNRD doesn't allow doing both standard Real Estate and Vacation Sales at the same time
Benefits
- Weekly Pay & Lucrative Compensation Plans
- Rewards & Recognition Programs
- Annual Bonus Opportunities for Select Roles
- Comprehensive Medical, Dental, and Vision
- 401K Match
- Team Member Travel Perks and Discounts
- Tuition Assistance
- Referral Compensation Program
Schedule
- Weekends and most holidays required (however, Thanksgiving and Christmas are paid holidays and the Preview Centers will be closed)
- 8AM start
- 7A start time 2x/week for the first 10 weeks for continued training and development of your new craft