Associate, Inside Sales

Joining the team at SC Johnson Professional® makes you part of a family company with a deep history in the professional market as a leading manufacturer of skincare, cleaning and hygiene products, and smart technologies. We provide solutions to Healthcare, Clean Industrial, Industrial, Office & Institutional, Hospitality & Travel, and Retail & Entertainment markets. SC Johnson Professional® is a business unit within SC Johnson, a family-owned and led company and leading manufacturer of quality, trusted products since 1886.

About the Role

Join SC Johnson Professional as an Inside Sales Associate and play a key role in driving growth across our West Coast customer base. Based in our Charlotte, NC office, you’ll join a highly collaborative sales team where you’ll build strong relationships with distributors and end users while actively identifying and developing new business opportunities. This is an ideal opportunity for a sales-minded relationship builder with a strong hunter mentality who enjoys prospecting, opening doors and turning new leads into lasting customer partnerships. You’ll manage and grow an established portfolio of distributor accounts while generating new end-user opportunities, partnering closely with our field and national sales teams to expand our reach and accelerate growth. If you thrive in a fast-paced, team-oriented environment and are energized by building relationships, creating opportunities and winning new business, this is an opportunity to make a visible impact with SC Johnson Professional.

Responsibilities

• Lead Generation: Support our sales organization including the Field, National Accounts, and National Distribution teams by identifying, qualifying, and scheduling appointments with new end user leads. Leads will be sourced from Field & National team campaigns, Marketing campaigns, inbound inquiries, Internal Sales cold calling, tradeshows, exhibitions, and our online bid platform.
• Distribution Management: Manage and develop trading relationships with an identified group of Distributors to achieve business sales growth. Gain in-depth knowledge and understanding of each distributor and their respective market sectors.
• End User Management: Pursue new end users to educate and identify opportunities to sell SCJP’s range of products. Identify market trends, seasonal trends, and multi-location sites to target end users not currently buying SCJP branded products. Develop relationships with existing end user customers and initiate ongoing engagement activities.
• Adhere to SC Johnson Professional’s Sales Management Best Practices to ensure high performance in selling to targeted end users.
• Partner with Marketing to create winning sales and marketing programs and initiatives.
• Organize and attend trade shows and exhibitions where appropriate.
• Call existing end user customers to support sales revenue increase by expanding the range of products purchased.
• Prepare sales forecasting, including monthly, quarterly, and annual forecasts.
• Attend meetings to report on sales performance, including competitor data where appropriate.
• Administer management report requests and provide additional information as specified by the Sales Operations Manager or Sales Leadership.
• Build and maintain effective relationships and communications with Marketing, Customer Service, Technical Services, and Sales Administration to ensure information is fully understood and effectively communicated to customers and sales management.
• Participate in SC Johnson Professional’s initiatives.

Requirements

• Bachelor’s Degree.
• 1+ year experience prospecting, cold calling via phone, and B2B sales experience.
• 1+ year Salesforce or similar CRM experience.
• Legally authorized to work in the United States.

Preferred Skills

• Formal sales training.
• Experience with Distribution.

Schedule

• Full-time position, regular business hours, Monday-Friday.
• Remote work available once a week after a 90-day onboarding period.
• Travel up to 10%.

This role is located at the SC Johnson Professional Corporate Office in Charlotte, NC. Domestic relocation is not available for this role. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice as assigned by the Manager. The job description does not constitute a contract of employment and the position remains at-will.