In-House Marketing Coordinator

About the role

Our Hyatt Vacation Club at Highlands Inn location in Carmel, CA is seeking an In-House Marketing Coordinator/Vacation Sales Concierge to join their Sales & Marketing team.

Responsibilities

• Schedules sales presentations and manages customer expectations.
• Provides the highest level of service to exceed budgeted sales presentations and volume production goals.
• Ensures that all Owners and guests attending a sales presentation meet eligibility requirements and are open to learning more about products and services.
• Uses persuasive techniques that maximize revenue while maintaining existing guest loyalty.
• Welcome and greet guests; anticipate and address their needs.
• Interact with colleagues and guests professionally and promptly.
• Contribute to team goals.
• Always follow company policies and safety procedures.

Qualifications

• Highly motivated with sales or customer service experience.
• Enjoy interacting with guests either in person or by phone.
• Available to work various shifts, holidays, and weekends.
• Concierge, or sales experience preferred.

Benefits

• Uncapped earning potential (wages, monthly incentives, annual bonuses, contests).
• Medical/Dental/Vision/401K opportunities.
• Travel discounts.
• Credit Union Membership.
• Tuition Reimbursement.
• Professional Counseling & Family Support.
• Growth and Development Opportunities.

Pay

$16.50/hour plus commission/bonuses.

Schedule

Full-time/5 days per week, must be open to work weekends.

Company Culture

We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As an In-House Marketing Coordinator, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.

Equal Opportunity Employer

Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.