In-Clinic Family Welcome Associate

In-Clinic Family Welcome Associate Responsibilities

• Greet all guests, assisting them with their visit
• Address all client queries and concerns
• Answer all phone calls, redirecting calls to the proper party as needed
• Manage incoming and outgoing mail, including packages
• Maintain office supply inventory and order supplies, including special requests from staff
• Keep a neat and tidy front desk area
• Check, sort, and forward general inbound emails
• Provide additional administrative support as needed, including file management and making travel arrangements for executives

In-Clinic Family Welcome Associate Requirements

• Advanced proficiency in Spanish and English, both spoken and written.
• Previous experience in a Front Desk Representative or similar role preferred
• High school diploma
• Proficient with Microsoft Office Suite
• Experience with scheduling and administrative software.
• Able to use office equipment, including printers, fax machines and scanners
• Superb multitasking and organizational skills
• Great problem-solving skills
• A friendly, customer service-oriented personality
• Fantastic communication skills