Clinic Services Associate
Texas A&M University · Dallas, TX · 2 wk ago
OTHR$19.56/hrFull-time
About the role
The College of Dentistry is seeking a Clinic Services Associate to support the department of Oral Surgery.
Responsibilities
- Provides customer service to patients (scheduling and arriving to appointments)
- Maintains patient records and statistics
- Greets and checks in patients, assisting with questions and needs
- Verifies patients' insurance eligibility and benefits
- Supports other front desk activities as needed for multiple clinics
- Collections and documentation of payments in electronic medical records
- Balances monies received and creates reports for designated personnel
- Updates patient demographics in the electronic dental record
- Maintains security and confidentiality of patient information and finances/payments
- Manages a computerized appointments system for multiple doctors
- Assists Clinic Manager with entering treatment codes
- Assists in processing patient refunds
- Maintains and collects PHI
Requirements
- High school diploma or equivalent
- Two years of related experience in a general office setting
Qualifications
- Preferred qualifications include experience in Medical Records and eCW software, knowledge of medical terminology, insurance billing and pre-authorizations, ability to multi-task in a fast-paced environment, and experience in an Oral Maxillofacial Surgical Practice
Skills
- Expert level of experience
- Professional demeanor
- Flexibility in daily routine
Benefits
- Medical, prescription drug, dental, vision, life and AD&D insurance
- Flexible spending accounts
- Long-term disability insurance with Texas A&M contributing to employee health and basic life premiums
- Up to 12-15 days of annual paid holidays
- Up to 8 hours of paid sick leave and at least 8 hours of paid vacation each month
- Automatic enrollment in the Teacher Retirement System of Texas
- Professional Development opportunities including free LinkedIn Learning training, webinars, and financial support for attending conferences, workshops, and more
- Tuition assistance for completing a degree while a Texas A&M employee
- Living Well, a program at Texas A&M that offers free exercise programs and release time
Pay
Proposed Salary: $19.56 hourly
Schedule
Located in Dallas, TX, this is an on-site role with a typical schedule of Monday – Friday 8am to 5pm.