Import Agent
Expeditors · Columbus, OH · 1 mo ago
On-siteSupply ChainFull-time
About the Role
Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Import Department.
Responsibilities
- Understand department process flow, looking for best practices to improve operational efficiency and productivity
- Oversee overseas communications, ensuring timely responses to emails and requests (internal and external)
- Escalate problems to Management when necessary
- Adhere to procedure and productivity standards
- Maintain accurate and timely billing
- Develop self and industry knowledge
- Provide exceptional customer service
- Manage vendor relations
Requirements
- Bachelor's degree preferred
- 6 months experience in Ocean Import
- Effective interpersonal skills
- Good computer skills (Excel, Word, PowerPoint)
- Strong attention to detail
- Fluent in English
Benefits
- Paid Vacation, Holiday, Sick Time
- Health Plan: Medical
- Life Insurance
- Employee Stock Purchase Plan
- Training and Personnel Development Program
- Growth opportunities within the company
- Employee Referral Program Bonus
Reporting structure: Ocean Import Lead Agent, Supervisor, and Manager.