Implementation Manager – Revenue Cycle (Dermatology & Plastic Surgery)

About The Auctus Group LLC Who we are: We’re big on people and culture at the Auctus Group. Our most important role as a company is to provide an amazing working environment for our team. We’ve been work-from-home-warriors since before it was cool. We support (like encourage and fund) continuing education. We match charitable donations. Our whole goal is: work to live not live to work. Oh and we’re weirdos too…we do remote happy hours and have a book club and goofy stuff like that. Who we’re looking for: Smart, talented, tech-savvy, experienced, go-getter types. You’ll do well if: you like a fast-paced environment,you thrive with change and development,you like giving feedback,you’re a team player,you love learning/sleuthing,you’re big on accountability. Department: Operations / RCM Location: Remote Reports to: Director for Billing Position Overview We are seeking an experienced Implementation Manager with deep expertise in medical billing and revenue cycle management (RCM) to lead the onboarding and integration of new practices. This role will be responsible for ensuring seamless implementation across all areas of the revenue cycle for dermatology and plastic surgery clients. The ideal candidate brings both hands-on billing knowledge and project management skills, with the ability to oversee end-to-end implementations, identify risks, and ensure operational readiness from day one. Key Responsibilities Lead end-to-end implementation of new practices, including system setup, workflow design, and go-live supportServe as the RCM subject matter expert, ensuring all billing processes are accurate and optimizedOversee all areas of the revenue cycle, including:Charge captureCoding (CPT/ICD-10)Claims submissionDenials managementA/R follow-upPatient billingPartner with internal teams (Billing, Coding, BI, Training, and Operations) to ensure successful onboardingIdentify and mitigate risks related to payer setup, credentialing, authorizations, and billing workflowsEnsure proper configuration and use of billing systems (e.g., ProCollect, EMRs, clearinghouses)Develop and document standardized implementation processes and best practicesProvide post-go-live support and performance monitoring to ensure stability and successAct as the primary point of contact for clients during onboarding Qualifications 5+ years of experience in medical billing and revenue cycle managementStrong knowledge of dermatology and/or plastic surgery billing (highly preferred)Proven experience managing implementations, onboarding, or process transitionsDeep understanding of:Payer rules and reimbursement methodologiesDenials and appeals processesInsurance verification and authorization workflowsStrong project management and organizational skillsAbility to work cross-functionally and manage multiple implementations simultaneouslyExcellent communication and problem-solving skills Preferred Qualifications Experience with multi-entity or multi-specialty organizationsLean/process improvement mindset Key Success Metrics Successful and timely go-livesReduction in post-implementation billing errorsClean claim rate and denial rate post-launchClient satisfaction during onboardingTime to stabilize A/R performance Why This Role Matters This role is critical to ensuring that as we grow—particularly through acquisitions—we maintain strong, consistent, and scalable revenue cycle operations. A strong Implementation Manager ensures that new practices are set up for success from day one, minimizing disruption and maximizing financial performance.