Implementation Intern

About the role

As an Implementation Intern, you will participate in the full project lifecycle, from requirements-gathering through production support. Much of the work at FAST happens on our client sites as part of our product implementations. Individuals who understand the technical aspects of system implementation as well as the business needs of our clients fill these positions. Candidates should have strong technical and communication skills, enabling them to interact with clients and detail system functionality.

Responsibilities

• Consult with agencies to understand their business needs and how to implement the FAST software to best serve their customers
• Demonstrate confidence while clearly delivering information at both a high level and a technical level when applicable
• Work with your team to problem-solve and respond quickly to changing project requirements and customer needs
• Identify and investigate complex issues to make decisions and develop solutions
• Configure client-specific functionality to meet each agency's unique requirements that go beyond our out-of-the-box functionality (this configuration is performed using FAST tools within the software's user interface, as well as either VB.Net or C#)
• Create and modify SQL queries to efficiently retrieve data from a relational database
• Implement new features and navigate them through testing and deployment
• Maintain confidentiality and adhere to company policies along with all relevant laws when exposed to protected client information

Qualifications

• Current undergraduate student in Computer Science, Information Systems, Mathematics, or Engineering (students from all areas of study with technical training or experience will be considered)
• 3.0 minimum GPA
• Experience in a .NET or similar development environment
• Exposure to SQL in Microsoft SQL Server, Oracle, PostgreSQL, MySQL, or a similar database management system
• Openness to relocating for the summer to a project location throughout the US with relocation assistance
• Excellent written and verbal communication and interpersonal skills are critical—charismatic people person with the ability to talk to anyone and comfortable working in an ever-changing, fast-paced environment
• Strong sense of personal ownership and pride in your work
• Ability to work independently, as well as contribute significantly in coordination with a team
• Enthusiasm to take on challenges, be curious, grow, and learn from others

Benefits

• Intern Advisor is assigned to provide mentorship during the internship
• Team-building activities are offered throughout the summer
• Connect with other interns at FAST Academy to learn more about the company, network with FASTies, and share on-site experiences
• Relocation provides the opportunity to explore new communities and cultures—you are not moving on your own; the FAST Relocation Team coordinates and assists with housing for your summer internship
• Make a difference by driving meaningful and positive change in government agencies

Pay & Schedule

This is for a summer 2027 internship. Pay range: USD $26.00 - USD $26.00 /Hr.