Implementation Engineer

About the role

Adyen is seeking an Implementation Engineer to manage new implementations, enhancements for existing customers, and pre-sales calls for our rapidly growing merchant portfolio. The ideal candidate will work with Adyen's largest merchants globally, focusing on solutioning, consulting, troubleshooting, implementing, and launching scalable technical integrations.

Responsibilities

• Utilize development and programming expertise to create scalable and robust solutions for merchant integrations, adhering to payment best practices.
• Serve as a consultative partner in specific verticals such as e-commerce, point of sale, and multi-faceted platforms, guiding merchants through integration processes.
• Collaborate cross-functionally with Sales, Account Managers, Product, and Engineering teams to deliver seamless merchant experiences and drive continuous improvements.
• Leverage project management and technical consulting skills to oversee high-quality project delivery, ensuring the technical integrity of merchant integrations.
• Provide consultation on optimizing payment solutions, including checkout experiences, authentication, omni-channel payments, and platform onboarding, while collaborating with Developers and Product Managers to enhance the platform.

Requirements

• 4+ years experience integrating and/or providing technical consultation when integrating with Web APIs.
• Proven ability to quickly learn new technologies, understand complex systems (APIs, databases, SDK's, etc.), and a strong desire to improve technical acumen.
• Experience working with distributed systems, database design, and systems architecture.
• Excellent communication skills; comfortable leading meetings with high-level decision-makers.
• Empathetic to customer and end-user needs, able to translate business requirements and workflows into technical solutions that deliver value.
• Ability to identify and clearly communicate pragmatic solutions to complex integration problems.
• Ability to navigate ambiguity and make decisions on how to move forward by pulling in the right people.
• Growth mindset with a bias toward action.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Experience with API development, front-end development, and integrations.
• Strong understanding of payment systems and best practices.
• Experience with project management tools and methodologies.

Skills

• Technical proficiency in API development, front-end development, and integrations.
• Project management and technical consulting skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Problem-solving and analytical skills.

Benefits

Adyen offers a competitive benefits package including health insurance, retirement plans, paid time off, and more. Details can be found here.

Pay

The annual base salary range for this role is $144,000 - $240,000.

Schedule

This role is based in New York and is full-time.