Implementation Consultant - Talent Management Systems

About the Company

Educe is dedicated to helping organizations evaluate, implement, and optimize talent management technologies that enable them to realize the full potential of their employees. We are partnered with innovative, industry-leading software providers to offer our clients comprehensive talent management solutions.

At Educe, we offer our employees the opportunity to continually learn and develop, contribute to our growing firm, and make an impact on our clients. We recognize and appreciate the unique strengths of each member of the Educe team and encourage employees to challenge themselves and hone skills based on their individual strengths and interests. We believe that by consistently offering our employees opportunities to take on new responsibilities, we empower them to drive our firm’s growth. Ultimately, we work hard here because as individuals we find personal satisfaction in making a difference.

This culture is a priority for us, and we intend to continue improving the ways this firm can interest, challenge, and reward us all. We are recognized as a Great Place to Work by The Washington Post, Washingtonian Magazine, and Fortune Magazine.

About the Role

We are looking for driven, innovative Implementation Consultants eager to embrace the dynamic field of talent management technology and provide recognized, exceptional client service. This role is ideal for someone with talent management technology experience—particularly LMS and LXP—or related system experience, who wants to build expertise in system implementation, business process design, and client consulting.

The Implementation Consultant is responsible for requirements analysis, business process mapping, training, solution design, and implementation of the Cornerstone OnDemand suite of products. You will work closely with Educe clients to help them transition to new cloud-based software, helping them optimize the return on their technology investment. You will serve as the liaison between the client business teams, the technical resources assigned to the project, and the software vendor(s).

You will be responsible for system configuration based on specific client requirements as well as ensuring that the solution is properly tested and the client is prepared to adopt it successfully at launch.

Responsibilities

• Gather requirements and define and map current processes in order to create "to be" business processes for the client based on current best practices.
• Analyze and document design specifications for the application.
• Implement application design by working closely with both the client and Educe technical team.
• Assist in user acceptance testing efforts and act as the liaison between the client and the system implementation team in troubleshooting product issues as they apply to the client's business.
• Participate in end-user training by providing both product knowledge and insight on the client's business processes and solution design.
• Contribute to the development and improvement of Educe’s internal infrastructure and organizational objectives.

Requirements

• Experience in the design, development, and implementation of one or more Talent Management Systems.
• Demonstrable ability to resolve complex system or business issues, often thinking on your feet and offering multiple creative solutions or options.
• Excellent written and oral communication skills; comfortable with public speaking and facilitating group discussions with senior executives.
• Ability to work closely and build relationships with client executives and external stakeholders.
• Ability to work independently, as well as contribute significantly in coordination with a team.
• Strong interpersonal skills and an outgoing, positive attitude.
• A passion for service, pride in the quality of your work, and the instinct to follow-through until a job is properly done well.
• Attention to detail and solution-oriented with strong organizational skills.
• Entrepreneurial spirit and ability to be resourceful and take initiative.
• Strong problem-solving, analytical, and MS Office skills.
• Ability to manage, prioritize, and multi-task on multiple projects.
• Ability to be flexible and adapt to the dynamic nature of consulting engagements.
• Knowledge of MS Project, SQL, Oracle applications, and HR-based software is a plus.
• Cornerstone OnDemand experience is preferred.

Qualifications

• Bachelor’s degree or equivalent combination of education, training, and experience.
• Ability to travel to multiple client locations and semi-annual firm meetings.
• U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.

Pay

$70,000 - $90,000

Schedule

This job is 100% remote, or can be based in our Bethesda, MD headquarters or New York office. The role entails sitting and working at a computer for extended periods of time, as well as communicating by telephone, email, and face-to-face.

Benefits

• 100% employer-paid medical, dental, and vision for all full-time employees and dependents.
• Paid vacation and sick time.
• 401k profit sharing.
• Monthly cell/internet stipend.
• Annual shutdown from Christmas Eve to New Year’s Day.