Implementation Consultant

About the role

Fast Enterprises is a provider of essential software and services for citizens and government. In 1998, we changed the way government revenue agencies support their business with the introduction of GenTax®. We have expanded beyond Tax and now also perform implementations for Motor Vehicle, Driver License, Unemployment Insurance, and Child Support Engagement agencies. Your FAST career has a meaningful and lasting social impact. FAST offers a collaborative in-office problem-solving environment. Qualified candidates will join one of our locations and work fully in-office. All candidates should be flexible in regard to work location and comfortable working on site with clients. Applicants should be comfortable with a 2027 start date.

Responsibilities

• Participate in the full project lifecycle, from requirements-gathering through production support
• Consult with agencies to understand their business needs and how to implement the FAST software to best serve their customers
• Demonstrate confidence while clearly delivering information at both a high level and a technical level when applicable
• Work with your team to problem-solve and respond quickly to changing project requirements and customer needs
• Identify and investigate complex issues to make decisions and develop solutions
• Configure client-specific functionality to meet each agency's unique requirements that go beyond our out-of-the-box functionality (performed using FAST tools within the software's user interface, as well as either VB.Net or C#)
• Create and modify SQL queries to efficiently retrieve data from a relational database
• Implement new features and navigate them through testing and deployment
• Maintain confidentiality and adhere to company policies along with all relevant laws when exposed to protected client information

Qualifications

• Bachelor's degree in Computer Science, Information Systems, Mathematics, or Engineering (graduates from all areas of study with technical training or experience will be considered)
• 3.0 minimum GPA
• Experience in a .NET or similar development environment
• Exposure to SQL in Microsoft SQL Server, Oracle, PostgreSQL, MySQL, or a similar database management system
• Openness to relocating every 2-3 years, on average, to different project locations (both starting and subsequent locations) throughout the US with relocation assistance
• Excellent written and verbal communication and interpersonal skills are critical—charismatic people person with the ability to talk to anyone and comfort working in an ever-changing, fast-paced environment
• Strong sense of personal ownership and pride in your work
• Ability to work independently, as well as contribute significantly in coordination with a team
• Enthusiasm to take on challenges, be curious, grow, and learn from others

Benefits

• Merit-based pay structure, 401(k) matching program, and performance-based bonuses
• Health, dental, and vision insurance are 100% employer-paid, providing the peace of mind of top coverage without financial burden
• Sabbatical program, known as the FAST Pause, providing a month of paid leave to pursue your passions and recharge
• Paid parental leave
• Paid holidays, as well as vacation and sick time
• Bonus time compensation
• Gift matching program matches annual volunteer hours or monetary donations
• Team-building activities offered throughout the year
• Relocation provides the opportunity to explore new communities and cultures—the FAST Relocation team coordinates and assists through each stage of your move
• Make a difference by driving meaningful and positive change in government agencies

Pay

USD $91,000.00 - USD $96,000.00 /Yr.