Impact Analyst - Bilingual

What You’ll Do

The Impact Analyst is a key contributor to Hamilton Families’ evidence-driven approach to ending family homelessness. The Impact Analyst will report to Data Systems Administrator and collaborate with the Guaranteed Basic Income (GBI) Committee and external research partners to drive the success of the GBI initiative. As a member of the Data and Impact team, this role works closely with our Development and Programs teams on special projects throughout the year. This position will play an integral role in guiding program design, ensuring data quality, and advancing research and analysis to strengthen outcomes and inform strategic decision-making across the organization.

What Your Day Looks Like

• Data and Impact – 50%
• Lead coordination of the Guaranteed Basic Income initiative, ensuring alignment with study protocols, timelines, and data collection standards
• Design and manage participant orientation and consent procedures, ensuring clarity, compliance, and participant understanding in English and Spanish
• Collaborate with internal data teams and external research partners to enhance methodologies, data collection accuracy, and quality assurance processes
• Maintain and advance data integrity across systems for compliance, reporting, and continuous learning purposes
• Synthesize and present findings through written reports, visualizations, and presentations tailored to leadership, funders, and external stakeholders
• Special Projects – 30%
• Administer Wants and Needs program by facilitating participant purchases at the request of Program Coordinators
• Present Wants and Needs program spend and required reporting to the development team, in alignment with funders requirements
• Identify and implement new data analysis tools and techniques that strengthen organizational decision-making and impact measurement
• Partner with program leadership to deliver, collect, and report on participant surveys via analytical dashboards and reports that measure program effectiveness and participant outcomes in Salesforce
• Support new initiatives on an as-needed basis
• Development – 20%
• Support Salesforce data entry, including processing incoming donations in a timely manner while ensuring data quality
• Aid in coordinating and staffing fundraising events, including processing gifts into Salesforce and working our annual benefit
• Contribute to cross-departmental initiatives that promote a culture of data-informed practice

What Makes You Successful in This Role

• Familiarity with research design, data collection, and program evaluation methodologies in alignment with data collection guidelines
• Passion for analyzing and working with large amounts of data to drive impactful decisions
• Analytical and problem-solving skills with a focus on transforming data into actionable insights
• Excellent communication skills and attention to detail
• Highly organized, self-motivated, and capable of working independently to meet goals across departments
• Demonstrated ability to exercise appropriate judgement and uphold policies and procedures

What You Bring

• 2+ years of experience in any of the following (employment services, workforce development, human services, housing services, or youth empowerment)
• Bilingual abilities, especially Spanish required
• A background in working with nonprofit organizations, social services organizations, or community-based programs
• Highly proficient in Microsoft Office Suite; specifically in Excel, Salesforce, and other software
• Ability to travel locally and long distance to meet with vendors and participants