Immigration Program Partner - Non-Immigrant Visa (NIV) - AMS

About the role

The AMS Work Visa team manages U.S. immigration laws and regulations for the Americas region. They oversee immigration case workflows, support employees, and collaborate with internal stakeholders. We are seeking a Non-Immigrant Visa (NIV) Program Specialist to support U.S. employment-based programs for both local hire and mobility populations.

Responsibilities

• Manage the full lifecycle of U.S. employment-based Non-Immigrant Visa, H-1B, L-1, TN, E-3, H-1B1, and related NIV cases.
• Conduct visa feasibility and establish structured pre-move immigration review mechanisms.
• Mitigate risks related to business travel, short-term assignments, remote work across jurisdictions, and location-based work authorization.
• Provide clear guidance on eligibility, timelines, documentation requirements, and status implications, based upon guidance from counsel.
• Partner with HR and Talent Acquisition on sponsorship decisions, amendment triggers, and structure compliant mobility solutions.
• Manage escalations and complex individual scenarios.
• Develop clear communication templates, FAQs, and policy guidance materials.
• Ensure consistent expectation-setting throughout the case lifecycle and escalate risks when necessary.
• Coordinate with immigration counsel to drive case milestones and resolve issues.
• Review key filing details to ensure accuracy and policy alignment.
• Monitor case progression and follow up on delays or quality concerns.
• Conduct periodic performance reviews and drive continuous improvement.
• Draft and maintain internal NIV policies and sponsorship guidelines.
• Build scalable SOPs for intake, approvals, vendor coordination, and escalations.
• Develop FAQs, templates, and stakeholder guidance materials.
• Translate regulatory requirements into practical internal standards.
• Monitor case-level metrics (timeliness, RFE trends, denial rates).
• Support LCA compliance processes and record-keeping requirements.
• Identify compliance risks related to role, salary, or location changes.

Qualifications

• Bachelor's degree or equivalent in a related field.
• 4+ years of experience in the U.S. employment-based non-immigrant visa management.
• Strong knowledge of H-1B, L-1, TN, E-3, and H-1B1 visa processes.
• Strong follow-through and case ownership mindset.

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Job Information

• Compensation Description (Annually): The base salary range for this position in the selected city is $108,000 - $220,400 annually. Compensation may vary depending on a number of factors, including a candidate’s qualifications, skills, competencies, and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
• Benefits: Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year, and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
• Los Angeles County (unincorporated) Candidates: Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues; 2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and 3. Exercising sound judgment.