Jobs · OTHR · Washington

Immigration Counselor (Multilingual)

Lutheran Community Services Northwest · Vancouver, WA · 4 wk ago
On-siteOTHRFull-time
We need to output HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We need to parse the job posting. First, there is description about organization: "Lutheran Community Services NW is a non-profit organization dedicated to serving communities throughout Washington, Oregon, and Idaho with a wide range of services for individuals of all ages and backgrounds. All LCSNW team members will contribute to our mission of partnering with individuals, families and communities for health, justice and hope". This is about the organization, could be "About the role"? Actually "About the role" is typical heading for description of role. But we have "WHAT WE WILL DO FOR YOU:" which is benefits. Then "HOW YOU WILL MAKE AN IMPACT:" which is responsibilities. Then "HOW YOU WILL BE A GREAT FIT:" which is qualifications/requirements/skills. We also have benefits listed under "WHAT WE WILL DO FOR YOU:" includes: A 37.5 per hour work week to ensure work/life balance, Medical, dental, vision, and prescription benefits, Employer-paid short- and long-term disability insurance, Life insurance coverage at no cost to you, Up to 2 weeks of vacation in your first year (based on hours worked), Up to 2 weeks of sick leave (based on hours worked), 12 paid agency recognized holidays, 2 floating holidays to use your way, 403(b) retirement plan with employer matching (eligibility applies), Access to our Employee Assistance Program (EAP) for you and your family, Potential eligibility for Student Loan Forgiveness through our 501(c)(3) nonprofit status. We need to decide sections: Benefits (list). Pay? Not explicitly given salary/hourly rate. There's "A 37.5 per hour work week" but that's hours, not pay. No pay rate. So we should not create Pay section because no specific pay. Schedule? The 37.5 hour work week could be schedule. But schedule is about hours per week. We could include Schedule section with that detail. However the instruction: "Prefer a few substantive sections over many thin ones." Could combine schedule into Benefits? But schedule is separate concept. Could include a Schedule section with "37.5 hour work week". That's specific. Responsibilities: Under "HOW YOU WILL MAKE AN IMPACT:" includes bullet-like sentences: Serve as a representative of the immigration program and agency within the community and relevant organizations. Counsel clients with their immigration needs and serve as their legal representative. Complete family-based immigration applications such as Adjustment of Status, Naturalization, and Family Reunification. Maintain an ongoing, organized client caseload. Maintain accurate files and detailed case notes. Complete continuing education to maintain current knowledge of immigration policy and practice, and to maintain DOJ accreditation. Models, encourages direct, professional communication among staff members and facilitates the development of a positive staff support network. Demonstrates awareness and sensitivity in the delivery of client services as it relates to the cultural and socioeconomic characteristics of the populations he/she serves. We need to put these in
  • . Requirements/Qualifications/Skills: Under "HOW YOU WILL BE A GREAT FIT:" includes list items starting with numbers? Actually it's a paragraph with sentences separated by periods. Let's extract: - 1 year of related experience, specifically with Immigration and the Department of Justice - HS diploma or equivalent - Credentials DOJ accreditation may be required depending on individual program or location requirements. - Demonstrated fluency in English, and Spanish, both spoken and written - Intermediate mastery of business applications and productivity suites - Demonstrates resilience, awareness and self-regulation in navigating challenges, conflict and obstacles/barriers. - Thrives in a diverse and multicultural environment; works with cross-functional teams to develop and implement strategies to enhance end-user experiences throughout the service lifecycle. - Demonstrates exceptional commitment to serving and advocating for diverse and marginalized populations - Successfully completes tasks in a moderately noisy environment - Interact with others and performs tasks in-person and through the use of technology, with moderate periods of stationary activity and moderate periods of increased physical activity - Moves equipment/materials weighing up to 20 pounds - Travels between worksites occasionally - Works in a variety of settings, including and not limited to LCSNW office locations, partner agency and community-based settings, client home/community settings, outdoor settings in varying weather conditions, and faith-based settings such as churches - Meets LCSNW criminal background clearance requirements and other job-relevant clearances as required by the State or program We need to decide which sections to use: Could have Requirements (experience, education, credentials), Skills (language, software, etc.), Qualifications maybe overlapping. The instruction: Use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can pick appropriate ones. We have About the role? Could include the introductory paragraph about organization and mission. That could be About the role. But we already have responsibilities and qualifications sections. The About the role could be a brief description of the position purpose: "provides immigration counseling and advocacy for clients." Actually that appears in responsibilities: "provides immigration counseling and advocacy for clients." The posting says: "provides immigration counseling and advocacy for clients. Please note that this position requires demonstrated fluency (written & spoken) in English and Spanish". That's part of responsibilities? It appears after "HOW YOU WILL MAKE AN IMPACT:" maybe it's a sentence before bullet list. Let's capture: "provides immigration counseling and advocacy for clients. Please note that this position requires demonstrated fluency (written & spoken) in English and Spanish". That is a responsibility/requirement. We could treat that as part of Responsibilities. Thus sections: - About the role: maybe a short paragraph describing the role: "The Immigration Specialist provides immigration counseling and advocacy for clients, representing the immigration program and agency within the community, completing family-based immigration applications, maintaining caseload, etc." But we must not invent or summarize away detail; we must preserve ALL substantive information. So we need to include all details, not just summarize. If we create About the role section, we need to include the substantive info that belongs there, but we risk duplicating content if we also put in Responsibilities. Better to not create About the role if we can put all details in Responsibilities and Requirements etc. The instruction: "Prefer a few substantive sections over many thin ones." So we could skip About the role and just have Responsibilities, Requirements, Skills, Benefits, Schedule. That's 5 sections. But we need to decide what goes where. Responsibilities: all duties: Serve as representative, counsel clients, complete applications, maintain caseload, maintain files, complete continuing education, model communication, demonstrate awareness/sensitivity. Also the sentence "provides immigration counseling and advocacy for clients. Please note that this position requires demonstrated fluency (written & spoken) in English and Spanish" could be a responsibility (provides counseling) and also a requirement (fluency). But fluency is a requirement; we can put under Requirements or Skills. Requirements: education (HS diploma or equivalent), experience (1 year related experience with Immigration and DOJ), credentials (DOJ accreditation may be required), fluency in English and Spanish (language requirement), background clearance. Skills: intermediate mastery of business applications and productivity suites, resilience/awareness/self-regulation, thrives in diverse multicultural environment, works with cross-functional teams, exceptional commitment to serving diverse populations, completes tasks in moderately noisy environment, interacts with others in-person/technology with activity levels, moves equipment up to 20 lbs, travels occasionally, works in various settings. We could also include "Demonstrates awareness and sensitivity in the delivery of client services as it relates to the cultural and socioeconomic characteristics of the populations he/she serves." That's more a responsibility/skill. We need to avoid filler like "commensurate with experience". Not present. Now Benefits: list as above. Schedule: "A 37.5 per hour work week to ensure work/life balance". That's schedule. We should not include Pay section. Now produce HTML:

    Responsibilities

    • ...

    Requirements

    • ...

    Skills

    • ...

    Benefits

    • ...

    Schedule

    A 37.5 hour work week to ensure work/life balance.

    We need to ensure we preserve all substantive information. Let's extract each piece exactly. Responsibilities list: - Serve as a representative of the immigration program and agency within the community and relevant organizations. - Counsel clients with their immigration needs and serve as their legal representative. - Complete family-based immigration applications such as Adjustment of Status, Naturalization, and Family Reunification. - Maintain an ongoing, organized client caseload. - Maintain accurate files and detailed case notes. - Complete continuing education to maintain current knowledge of immigration policy and practice, and to maintain DOJ accreditation. - Models, encourages direct, professional communication among staff members and facilitates the development of a positive staff support network. - Demonstrates awareness and sensitivity in the delivery of client services as it relates to the cultural and socioeconomic characteristics of the populations he/she serves. Also the sentence: "provides immigration counseling and advocacy for clients." That's essentially same as counseling clients. Could be included but it's redundant. We'll keep as is. Also "Please note that this position requires demonstrated fluency (written & spoken) in English and Spanish" is a requirement not responsibility. We'll put under Requirements. Now Requirements list: - 1 year of related experience, specifically with Immigration and the Department of Justice - HS diploma or equivalent - Credentials DOJ accreditation may be required depending on individual program or location requirements. - Demonstrated fluency in English, and Spanish, both spoken and written - Meets LCSNW criminal background clearance requirements and other job-relevant clearances as required by the State or program Also maybe "Demonstrates awareness and sensitivity..." is skill/responsibility; we already have. Now Skills list: - Intermediate mastery of business applications and productivity suites - Demonstrates resilience, awareness and self-regulation in navigating challenges, conflict and obstacles/barriers. - Thrives in a diverse and multicultural environment; works with cross-functional teams to develop and implement strategies to enhance end-user experiences throughout the service lifecycle. - Demonstrates exceptional commitment to serving and advocating for diverse and marginalized populations - Successfully completes tasks in a moderately noisy environment - Interact with others and performs tasks in-person and through the use of technology, with moderate periods of stationary activity and moderate periods of increased physical activity - Moves equipment/materials weighing up to 20 pounds - Travels between worksites occasionally - Works in a variety of settings, including and not limited to LCSNW office locations, partner agency and community-based settings, client home/community settings, outdoor settings in varying weather conditions, and faith-based settings such as churches Check if any other skill: "Models, encourages direct, professional communication among staff members and facilitates the development of a positive staff support network." That's more responsibility but could be skill. We already have responsibility list includes that. We'll keep it under Responsibilities. Now Benefits list exactly as in posting: - A 37.5 per hour work week to ensure work/life balance (but we moved to schedule; we should not duplicate. Actually the benefit list includes that line as first item. Since we moved it to Schedule, we should not duplicate in Benefits. But we need to preserve all substantive information; we can keep it under Schedule and not duplicate. That's fine. Benefits list (excluding the work week line): - Medical, dental, vision, and prescription benefits to keep you and your loved ones healthy - Employer-paid short- and long-term disability insurance - Life insurance coverage at no cost to

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