IMAX Guest Service Rep

Love watching movies? Join our IMAX team and help deliver an incredible entertainment experience from the moment guests arrive until the credits roll. If you enjoy working in a fun, fast-paced environment and providing exceptional customer service, we'd love to hear from you!

About Us

At Jordan's, we live the J-Way! Our average employee tenure is 12 years. Every day, our team embodies values that make a real difference:

• We Care... A Lot because kindness and support are at the heart of everything we do.
• We Do the Right Thing because integrity is non-negotiable.
• We Dare to Think Differently because innovation keeps us ahead of the game.
• We Make Work Fun because great energy fuels great work.

Team atmosphere – We're all family here! Your days will fly by in this fast-paced environment. Enjoy free movies, popcorn, and soda while working, with endless career growth opportunities.

Responsibilities

• Greet guests with enthusiasm and provide exceptional customer service.
• Answer questions regarding movies, ratings, showtimes, and theater amenities.
• Sell movie tickets and concessions using ticketing and point-of-sale systems.
• Handle cash and credit card transactions accurately.
• Serve food, beverages, popcorn, and other concession items.
• Collect tickets and distribute 3D glasses when applicable.
• Maintain the cleanliness and presentation of the theater, lobby, and concession areas.
• Help create a fun, welcoming experience for every guest.

Requirements

• Must be at least 16 years of age.
• Positive, upbeat demeanor and a passion for guest service.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Experience handling cash or working in customer service preferred.
• Ability to stand for extended periods of time.
• Ability to speak comfortably with guests and small groups.
• Must be available to work nights, weekends, and holidays.

Benefits

• Great benefits including medical, dental, and vision.
• Free movies, popcorn, and soda while working.
• Career growth opportunities.
• Fun, team-oriented culture where you are a priority.

Pay

$16.50/hr - $17.00/hr. We share our pay range because transparency matters. This reflects what we reasonably expect to pay for this role based on experience and performance.

Schedule

Varies and includes days, nights, weekends, and holidays.