Imaging Service Engineer 1

About the role

Play a hands-on role in supporting patient care by ensuring medical equipment operates safely, accurately, and efficiently. Whether you're early in your career or growing into a leadership position, you'll contribute to essential healthcare operations, solve real-time technical challenges, and support a mission-driven environment where every repair makes a difference. The role of an individual contributor within the organization focuses on completing specific tasks and projects; contributing directly through their skills and expertise. Performs specialized technical tasks to support operations. Work is primarily achieved independently, however may collaborate with a team.

Responsibilities

• Inspect, troubleshoot, repair, calibrate, and maintain medical equipment to ensure reliable patient care across clinical settings.
• Perform routine inspections and preventative maintenance to minimize downtime and maintain compliance.
• Uphold regulatory standards and promote a safety-first environment, supporting audits and remediation efforts.
• Maintain accurate service records, analyze data trends, and drive continuous improvement initiatives.
• Collaborate with clinical staff to resolve technical issues and ensure high levels of customer satisfaction.
• Mentor and train team members to enhance technical skills and overall service quality.

Requirements

• Education Requirement: Associate's degree or equivalent experience
• Related Experience: 3 years

Skills

• Technical skills and hands-on experience with medical equipment repair, calibration, and preventative maintenance.
• Excellent time management and organizational skills to prioritize tasks and coordinate service operations efficiently.
• A customer-focused mindset with the skillset to communicate effectively and build trust with clinical staff and team members.
• Problem-solving resourcefulness and the skills to develop practical solutions in fast-paced, real-time environments.
• A collaborative spirit and willingness to mentor or be mentored, supporting continuous learning and team development.

Benefits

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement
• More extensive information is provided to new employees upon hire.

Pay

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Pay Range: $35.72 per hour - $46.22 per hour