Imaging Medical Secretary

At Cardiac Study Center, our mission is to elevate patient health through compassionate, innovative cardiology care. We are a dedicated team at the forefront of cardiovascular medicine, empowering patients with the knowledge and treatment they need to lead heart-healthy lives. As a growing organization with deep roots in the Pacific Northwest, we are looking for passionate individuals to join us in making a real impact on our patients' heart health and well-being.

Why Join Us

• Dynamic environment – Coordinate and schedule imaging services that directly impact patient care and timely diagnostics.
• Professional development – Expand your knowledge of imaging procedures, medical terminology, and scheduling systems while working with an experienced team.
• Collaborative culture – Be part of a supportive team that values communication, respect, and excellence in patient care.
• Meaningful work – Your attention to detail and organizational skills will ensure patients receive prompt, high-quality care.

Responsibilities

• Schedule patient imaging appointments across multiple modalities using EPIC and Radiology Information Systems, ensuring accuracy in booking, preparation, and resource allocation.
• Coordinate urgent and STAT imaging requests with modality leads and providers.
• Answer and screen calls via a multi-line phone system, providing excellent customer service to patients, families, and referring offices.
• Review patient orders and histories to ensure appropriate exams are scheduled with the correct protocols and precautions.
• Obtain and document patient demographic, insurance, and diagnosis information; coordinate referrals and authorizations as needed.
• Ensure previous imaging records are available in PACS for review by technologists and providers.
• Maintain templates, schedules, and protocols, communicating updates to team members.
• Prepare requisitions with accurate ICD-10 codes, exam histories, and reasons for studies.
• Support daily departmental operations, including QA, data management, and customer service initiatives.

Requirements

Must-Haves

• High School Diploma or GED.
• Experience in a medical office setting, preferably with scheduling responsibilities.
• Strong computer skills, including proficiency in Microsoft Office Suite.
• Excellent written and verbal communication skills.
• Ability to multitask, prioritize, and work efficiently under pressure.
• Strong attention to detail and organizational skills.

Nice-to-Haves

• Post high school clerical vocational training or college coursework.
• Medical Terminology certification.
• Experience with EPIC, Cerner, or Radiology Information Systems such as McKesson or Philips I-site.
• Prior imaging scheduling experience in a clinic or hospital setting.

Environment and Schedule

This is a full-time, onsite position based in our imaging department. The role requires extended periods of computer use, frequent phone and in-person communication, and occasional travel between clinics.

Pay and Benefits

• Competitive hourly pay ($26.09-$37.62, range based on experience and education).
• Comprehensive health insurance (with zero-cost premiums).
• Dental & vision plans.
• FSA/HSA options.
• Retirement matching.
• Paid vacation & floating holidays.
• Mental health resources and more.